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Read From Over 600 Happy Customers

When it comes to offering you great service, you don't just have to take our word for it - read from our other delighted customers:

Overall Rating Sullivan Plumbing, Heating & Cooling

Sullivan Plumbing, Heating & Cooling
5 Star Rating
(1483 Reviews rated 5 Stars)
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5 Stars rated.
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Thanking Glenn for an outstanding job in helping me purchase a new A/C and new furnace. Glenn was very professional, patient and thorough in answering my questions and provided great quality Sullivan customer service! The installers who are Chris C., Jim M., and Zach P. were excellent all around. Each one showed great customer care and genuine acts of kindness and compassion and outstanding work quality. My parents are in their late 80's and Chris, Jim and Zach showed my parents and I the utmost respect and truly a great Sullian team with superb customer quality care and workmanship. This install was done on the hottest day, July 10th, temps over 90 degrees and each one of them worked so diligently and so friendly and so compassionate for the well being of my parents. Thank you very much beyond words can say. So grateful for all your outstanding work, Rose, Mike and Missy

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Glenn Reis did an outstanding job helping me purchase a new A/C unit and new furnace unit. Thank you very much for your patience and answering all my questions to make the right purchase. Glenn was very thorough and showed professional thoughtfulness and courteous attention to my questions and provided quality customer care. Thank you!

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We've been doing business with Sullivan for more than two decades, and their professional and polite service people continue to perform in a quality manner. And I love that they wear shoe covers while in your home. The company truly makes an effort to get a rep to your home asap. They've done A to Z projects for us--gas line replacement, new faucets, new disposal, new ac condensers, fixing sink and toilet malfunctions, sump pump motor replacement, and on and on. I don't trust any other HVAC company to do our work. The other important comment is that their phone reps are also polite, friendly and knowledgeable. If the service rep is running late, generally you'll get an alert call. I highly recommend Sullivan.

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Ryan knows his job and did fast and right.

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Once again, a plumber from Sullivan Super Service provided prompt, well done, professional service in our home. Nick was knowledgeable about the ins and outs of working with the water company during our recent work and even checked back after the water company completed some repairs of their own on the same day. The office staff coordinated communications during the day so we were all on the same page. Like some clothing styles are called "business casual" Sullivan Super Service employees are "business personal." All the right work is done professionally with the personal touch that makes me feel like I received full value for the service I received. ***** ** *** *******

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As always, they called while on their way, arrived on time, explained their findings and proposed solutions for any problems.

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Bob A. was very friendly and courteous and respectful of my property.

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As usual, Ryan did a terrific job.

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How well they treat you and explain what has to be done and how much it will cost. They do great work and reliable

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Nick H was awesome he explained everything to my husband and I he went over priced with us he was way beyond helpful we were very satisfied with the work him and Ben did for us along with a great personality and very professional I would highly recommend Sullivan Super Service to anyone who needs any type of plumbing done

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I am always please with the annual service of AC/furnace. I'm exceptionally pleased with the work Nick and Ian did to redo the plumbing in my basement for the laundry set up. They were efficient, pleasant to work with, and did exceptional work - ensuring everything was done correctly before leaving.

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I'm always pleased with their annual AC/furnace checks. Recently had work done to update plumbing/laundry in basement and was exceptionally pleased with work by Nick and Ian - explaining the work & process, working efficiently and effectively, and ensuring all was in working order before departing. Cleaned up area and communicated thoroughly. Very pleasant experience and appreciated the discount pricing.

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Ryan Was On Time, Fast, Neat and Did A Very Good Job

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Bob A was totally professional; knowledgeable, clean, and very helpful. As always, a great experience with Sullivan's people.

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Excellent customer service! Tech was extremely friendly and helpful. Did a great job - was efficient and knowledge. Would definitely recommend and use again!

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Very respectful of social distancing. Kept me informed by phone that they were coming to do my check up. Love this service. Twice a year so no worries. Thank you for servicing my home for years. Mary Helen Fedak

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I had a broken pipe between my garage my basement that caused water in both areas, I thought it would be expensive to fix. I have always used Sullivan once again they corrected it by replacing the damaged pipe quickly. The best part was the surprise that it was not expensive to do. Once again, THANK YOU SULLIVAN. Your "service technician Greg R." does GREAT work is very personable. I'm glad I chose Sullivan over 20 years ago have continued to use them for my plumbing, furnace A/C.

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Bill S***** Greg was exceptional. He called me ahead of time to let me know he was on his way. Needed some plumbing work done. Friendly, knowledge of his trade. Best thing I ever did was get the Service Contract from Sullivan. Convenient, reasonable, always available when you call. Installed my new faucet, friendly. Would refer them to anybody for Heating/AC and Plumbing needs. Thanks Greg, Maureen and the team.

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Great response time. Very friendly and very professional. Took time to explain everything.

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Using Sullivan for over 10 years. Service has always been great.

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Great service as usual, using Sullivan for over 10 years.

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Scott was excellent. He explained everything they would do so we would understand it

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Very efficient. Never disappoints.

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Responded within an hour. Diagnosed issue. Presented estimate at a fair price. Did a beautiful job. I highly recommend.

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Nick did a great job, professional and courteous. I have been using Sullivan for two years and planning to use in future.

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Ryan was very professional & friendly. He explained everything. His work was excellent replacing a leaking pipe. Thank you.

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Nick performed our new AC unit. He was quick, efficient and friendly. he gave us information about what we might need to do next and we might need to keep an eye on and I really appreciate his time. Our dog also liked him. ??

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Prompt service. Technician was knowledgeable, courteous and answered my questions.

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AGAIN Ryan my tech was professional and knowledgeable and thorough. My experience could not have been better. Scheduling with this company (Kat) was accommodating with a time which was good with my availability..

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BOTH Ryan and Kat gave me outstanding first rate service! RYAN was professional and knowledgeable and answered all questions I had in detail.

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I was unable to be at home when Ryan was there, but I did talk to him. I am happy with the service and the explanation of what he did. Thank you

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The service was timely (same day) and the worker was good, knowledgeable and courteous.

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Service performed as requested. Good price, friendly and professional employees.

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Best HVAC company in Pittsburgh. Have dealt with this company for 20 years. Jack, Maureen each get an A . Prompt, quality service.

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Sullivan tech was very professional an time of this virus. He was wearing gloves and ensure me his will keep his distance while he did his work. He did a great job without any contact and answers all my questions.

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Wonderful service. As usual.

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Great energy! Great information! On time!

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I've always been able to count on Sullivan Service. Ryan and his team were able in these trying times to do the work with efficiency and minimal direct interaction.

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Great customer service! Fast an knowledgeable

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Nick did our routine spring maintenance check and worked efficiently, knowledgeably and courteously.

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We have had a contract with Sullivan for more than six years and I am grateful for their continued attentiveness and excellent service. Highly recommended.

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Scott was the agent that came to my house. While he was unable to fix my clog (due to my pipes being crushed, as shown by his camera), he was a pleasure to work with. He carried an excellent conversation, demonstrated a tremendous work ethic, and tried everything possible to fix my problem. We even discussed possible solutions for Sullivan to fix for me and my drainage issues, and I am planning on taking them up on this. Thank you Sullivan and Scott for the great effort. I look forward to working with you in the future.

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Honest and Awesome, on time every time, no worry, no hurry.

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Friendly and knowledgeable staff - always on time and efficient!

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Sullivan super service was at my home for a leak in the furnance. MARK the tech was very honest. Issue was fixed in 5 minutes. Will call them again very honest company. Thanks again

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They did a really good job! The young man was very nice and helpful.And I had a 20% coupon.

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Bob once again did an excellent job with our season system check up. He is (and all of the technicians are) professional, considerate, efficient and knowledgeable.

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They were efficient and explained all to me. Scott was very nice as was Matt. Scott answered all my questions . I recommend this Company highly.

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Sullivan Super Service has been great. They are there when you need them (not when they feel like showing up) and they get the job done! And they help find the best, most cost effective way to do so.

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Sullivan Super Service was very professional and helpful from the customer call to the service technician. Bob A. was great and very knowledgeable of the required work. He went over the process and gave a quote to cover the work before beginning. It was a difficult job, but Bob made it look very easy and gave me some helpful tips as well. I will definitely recommend Sullivan and Bob to friends and family. It was a great service for a reasonable price. Thanks again for the help. It was really appreciated.

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Spring check up. Had some shut off valves replaced.

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The professionalism was outstanding and the service was spot on!

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Ryan was very professional and polite as could be.He knew his business and got right to it. I would certainly recommend Sullivan Plumbing to anyone who needs a plumber.

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I have used Sullivan for several years and am enrolled in their annual service program. Jacob and Shawn arrived as scheduled to help unclog a basement drain pipe. They were both friendly and professional and got to work quickly. They cleared the drain and cleaned up the area nicely. They were very helpful in explaining the cause of the drain backup and gave me a quote to fix the problem so it would not occur in the future. I will continue to use Sullivan for my plumbing and heating/AC needs.

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Sullivan, represented by Ryan came wearing vinyl gloves and shoe covers to inspect two air conditioning systems. Ryan and his colleague were thorough and fast. I appreciate this service.

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Late one night my son and I discovered that our water heater was streaming water out its side. I was able to shut the water heater down and realize this wasn't going to be an easy fix. I contacted Sullivan through their website and chat after hours. Agreed to have someone come out the very next morning. We were in a time crunch as we were preparing for a trip. That morning two guys came out and accessed the situation. Realizing that the heater was around twenty five years old, I wasn't surprised that it needed to be replaced. They gave me a hard quote which include changing out some supply lines and valves. While the quote seem high, I was more concern about having the project done quickly and correctly. In my business we have an expression "quick, cheap, good pick two". I picked quick and good. They replaced the water heater that day and did a very good job.

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Ryan S. arrived & quickly repaired a gas leak on my tankless water tank. Sullivan really has great technicians + fast response time !!!!!!!!

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Great job Super Sullivan!!

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Ryan S of Sullivan Super Service came to perform the seasonal checkup on my furnace & air conditioner today. Sarah had arranged the appointment and kept me informed about what time to expect Ryan. Ryan showed up on time, ready to work. He has been to my home, before, and he is always professional and courteous. I’m extremely happy to be a customer of Sullivan Super Service.

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I was very satisfied with Greg R the way he was honest and upfront about what needed to be done and cost. Maureen R was very nice on the phone and made sure she called me to let me know the plumber was on his way and when to expect him. I appreciated that.

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Greg R was very nice and knowledgeable. I would not think twice letting him into my home to do plumbing repairs. Maureen R was also very nice and made sure she called when Greg was on the way so I could expect him within 20-40 minutes and he was on time. I would recommend Sullivan Plumbing Services to all my friends.

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the Sullivan team has been a great find for just about every kind of fix from a brand new AC unit outside, a new water heater, a new downpipe and as of yesterday, being a preferred customer, I was not charged for the removal of what appeared to be a sink stopper causing a blockage that backed up into the kitchen. I called them that AM and they came out and fixed everything the same day NO APPOINTMENT. the best there is near the city of Pittsburgh. please call them if you need professional help or installation.

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I've been in my home 46 years and have had lots of plumbers. Best service I've ever had, and Ryan was the best technician ... on every level. Neat, clean, pleasant and careful. If I ever need another plumber, Sullivan would be my first option.

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Great service....just a little pricey for labor + a new garbage disposal that was installed.

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Great + quick service. Knowledgeable service technicians. Just a little pricey.

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Glenn Reis was a great help explaining every step to me, about the installation of my furnace and thermostat. He was courteous and pleasant, I enjoyed talking with him. And thanks again for the travel mugs.

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Ryan and Jake came out to replace my dryer gas pipe and cap a line at my gas meter. Both were professional and knowledgeable. Ryan was able to answer all my questions and did an awesome job. They were very pleasant. I will definitely be using them again!!

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Mark came out for my twice annual check up, this time to check my A/C and found that somehow it had become disconnected when I had a new thermostat installed over the Winter. He stayed for close to two hours until he found where the problem was and then fixed it. Been using these guys for over 20 years and will continue to do so

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Had a VERY slow drain that I could not fix myself. Called Sullivan and they were at my house 2 hours later. Identified the problem and gave me a price before starting any work. Had the drain working like new 45 minutes later. Cleaned up everything and was very professional and courteous and easy to get along with. I will be using Sullivan for all of my plumbing (and HVAC) needs in the future as well. Highly recommend!

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Great service as usual, Brandon. Thank you!

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I am very happy with the service and I am very happy that I did call when I did, nick answer all of my questions and I answer all of his questions, very honest.

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Columbia gas came on one of the coldest days in February and shut off my gas. Sullivan came out the same day gave me a reasonable quote and was able to start the work that day. The entire team was friendly and very professional. Would recommend to friends and family.

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We always deal with Sullivan Super Service! Speedy service & all the technicians our very knowledgeable! Brandon was the one we had the last time & he was very efficient, knowledgeable & solved our problem accurately & explained everything to us. I trust Sullivan Super Service & do not need to go anywhere else for plumbing, heating & air conditioning.

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no comment

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Bob & Ian were friendly, courteous, knowledgeable, & professional. They spent most of their day at our house completing our new air cleaner installation and servicing our furnace and air conditioner units.

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Bob and Ian spent most of today installing our new Aprilaire air purifier. They also serviced our furnace and air conditioner. They were courteous, explained everything in detail, left the furnace room as clean as they found it, I could go on... The prices are a tad up there, but, the excellent service and positive attitude of these gentlemen make it a no brainer!

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I had Greg over to snake our line today and he was awesome. Very nice and knowledgeable. Explained everything really well and super personable. Great price for this service too. Highly recommend

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Always a pleasure working with them. Professional, on time, and helped me figure out the best options in my budget

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Great servic.E Great service!

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Sarah and Ryan were just the best! Representing the company very well!

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Ryan was just terrific! He explained everything as he went along and just did a great job! Will ask for him again! Serve call from their offices was also very professional! They made the unpleasant reason for being here very pleasant indeed!

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Greg came fast to help "Super Greg" very very patient and understanding I will call again no doubt!Professional!!!

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Completely satisfied with the work done. Timely, honest, friendly, great people.

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I cannot thank Sullivan enough! Matt was so courteous and attentive to keeping me in the loop every step of the way! Scott, Tom, Jake, Jack, and Jim were all so kind, informative, and helpful! This was such an unexpected financial burden and the whole company was willing to work with me and provide me with the best service and as cost effectively as possible! I seriously was so impressed with the customer service all the way down to the financing (I think Maureen) couldn’t be happier with the work and the people. Thank you all!

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We have been a part of the Sullivan family for 18 years now. The techs are knowledgeable and explain your opinions. We know our home is in good hands with Sullivan

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We love Sullivan! We have been with them for 18 years now. Laura is our newest tech and she does great work . They always give us options and do the job same day so no waiting around and they get it right the first time. We feel like family ?

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We love Sullivan! We have been with them for 18 years now. Laura is our newest tech and she does great work . They always give us options and do the job same day so no waiting around and they get it right the first time. We feel like family ️

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Scott D was wonderful! He was very knowledgeable and explained everything he did. He wasn't pushy and understood what we needed and got it done!

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Nick was fantastic to discuss my project. While we did not use Sullivan for this, Nick has earned my trust. I look forward to the possibility of working with him in the future. Maureen was extremely pleasant and accommodating.

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thorough service as usual and fast response to my service request

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My husband and I are extremely satisfied with the prompt, thorough service we received today on our two sink hook ups with Sullivan. Ryan S and Bob A were professional, proficient and left the work areas in perfect condition. We will be calling them for any future plumbing needs.

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Ryan Storer arrived at my house about 20 minutes after I called and had the problem fixed in 10 minutes. Ryan is one of the most pleasant service persons I have ever met in my 60 years. This is the second time he has been here and I would request him every time if I could!

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Heating, Plumbing and cooling

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I am very pleased with the entire experience. Glenn knows his business and made all aspect easy to understand.

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I have used them for both plumbing and hvac. They arrive quickly and are honest and upfront about costs!

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The service was quick and the servicemen were informative and super nice. I had a very serious sewage issue and though it was expensive, they kept me informed the entire process of what was being done, why it needed to be done, and how much it was going to cost. It was a necessary, though unpleasant expense, and after seeing how hard they all worked, I realized it was worth the money invested. I appreciated the crew so much and I would highly recommend them in the future. Thank you to All who helped me through this unpleasant sewage experience and made it a little less painful.

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Ryan and Maureen were both great, helpful, courteous! Good experience.

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Maureen was friendly and very helpful. She arranged for a technician to come out to fix the garbage disposal that day. Fifteen minutes later Ryan S. arrived. and ten minutes later the disposal was working! Ryan is the most pleasant service person I have ever met. His great personality and cheerful smile really put a positive spin on my day. Thanks Ryan!

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Service was prompt, fair, informational and all around a great experience!

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The service was exceptional. Ryan S. was great, honest and forthcoming. Sarah W. Was very courteous and helpful as well.

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Wonderful service. Prompt when called and do the job right the first time

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Had a backed up main in the basement. Guys came the same day as call and worked for 2.5 hours to snake drain, test downspouts and we finally found my clean-out which was in the room under the porch and partially cemented over. That's where the clog was. They unclogged the drain and re-capped the clean-out. They provided different options for me to consider and were professionals front to back. Would call them back in a heart beat.

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Glenn was great! He's very knowledgeable, responds to your messages in a timely manner, and personally came out to review his team's work when we had a new boiler installed.

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Ryan is an excellent worker as a Sullivan Service employyee. Sullivan should be very proud to have someone of his caliber working for them. Ryan has work for me on previous projects providing the same professionalism. I would recommend him for future oppotunities.

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Ryan was very helpful with the repairs to my bathtub. He assessed exactly what needed to be done and explained how he would approach the necessary tasks to complete the work. I found the work to be rather tedious since is was in close quarters but Ryan had very little problem in getting the job done. He cleaned up after he was finished and thanked me for allowing him to do the work as representative of Sullivan Service Team. I would recommend Ryan to perform any sort of work for me due to his work ethnic, his politeness and respect for his company.

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Nick came to fix a problem with the plumbing. Always happy with Sullivan. Great work.

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Fast, knowledgeable, polite and affordable. My plumber from Sullivan was everything I was hoping for and more. He diagnosed the problem swiftly, came up with a reasonable and coat effective solution within minutes and finished his work. I have nothing but good things to say about this company and I thank my technician, Ryan S., for a job well done.

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Maureen in the office was very nice and helpful Gregg the technician opened our drain in minutes We had another company open this same drain and when they left we would still get some water in the floor. Now it is nice and dry. I’ll be call Sullivan Super Service from now on

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Did a great job diagnosing a problem with a drain, and didn't charge me for what didn't work. Would (and will!) call them again.

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Knowledgeable plumbers that do great work. They were very helpful when they walked me through how to shut my water and gas off to my hot water tank at 10 o’clock at night on the phone. Ryan & Erica came the next day promptly and installed a new hot water tank for me. They cleaned up and was very careful carrying my old hot water tank out of my house; no mess. I recommend them.

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Thank you for the prompt service! Scott and Lloyd were friendly polite and professional. Explain the options available and we're able to remedy sewer problem within 45 minutes. Would definitely recommend to anybody needing drain services. Five stars for both service and price. Thanks again! Glenn

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The technician, Ryan, was prompt, personable and competent. I would use their company again.

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Had a very pleasant conversation with Maureen, she was extremely helpful and setting me up with a technician because my furnace quick working. Brandon was the technician that came over to my house he was very polite and informative. He got my furnace up and running in no time , Thank You Sullivan Super Service for two Top Quality Personnel that you have in your staff. If I need you again, I will absolutely give you another call.

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no comment

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Scheduling an appointment was very easy, and the rep was very kind and responsive. Scott and Jason were extremely helpful when they came to my house. They took the time to make sure I understood the system in my house and options for future repairs and maintenance. They were kind and courteous. I highly recommend.

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Laura our service technician did a great job assessing our plumbing issues. Scott our camera technician did a fantastic job. Great customer service from both parties. Provided a good estimate and explanation of the problem and came up with multiple solutions, all varying in price. I felt like I had options and understood the issue at hand.

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I highly recommend Bob Anderson!! Absolutely exceptional service, he came and is very polite, courteous and timely. I fully trust his work and will use him every time. I tell all my friends and family about Bob and Sullivan Super Service!! A

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Could not recommend Bob Anderson enough! Superb technician! I recommend to all my friends and family! Timely, courteous and professional. Ask for Bob every time!!

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My furnace has never been so quiet or ran so efficient until having Sullivan, HVAC guy's work on it.. Definitely one of the best yet, I highly recommend them!

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SSS is exceptional in its knowledge, quality of work, and customer service. We couldn't be more pleased with the people who have helped us. They are honest, kind, and fun to have around. They do their best for their customers and that's a rare thing to find today. Glenn R and Brandon S should be cited in particular for their care and concern in making sure all was done right. We look forward to a continued relationship with you in the future.

5 Stars rated.
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5 Stars rated.

My plumbing situation turned out to be way more complicated than initially thought. These guys spent so much time at my house and didn't leave until the job was finished at 8:15 PM! This was a very frustrating 24 hours and they really helped make a bad situation better. Their calm and positive demeanor was much appreciated as well.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon, was very professional, prompt, and he made sure that I understood the work that he needed to perform. Brandon, cleaned up after the work he done and explain how everything worked afterwards. I appreciate how fast the service call was dispatched to repair my furnace. I'm a very happy and satisfied customer, my furnace never ran so quiet and efficient. Thanks guys!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick H. came to do a furnace check for me. It was just routine. He is extremely courteous and professional. He answered my questions. He was one of the original workers who came and installed my furnace. Everyone at Sullivan has been extremely professional and nice. He is a model employee and they are lucky to have him working for them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

BobAnderson has been to our house twice this year. Once for a plumbing problem and the other for boiler maintenance. He is a very professional, thorough individual and makes sure that everything is working correctly. Bob is a super nice guy and a pleasure to work with. On 1-6-20 a technician came to my house to repair my toilet. He initially stated perhaps we should replace the toilet because the internal parts were very expensive. When I told him they were not, he then told me he could discount the work and give me various figures and went all the way down to $190.00--best price--EVEN THOUGH I HAD A SERVICE CONTRACT. The part[s] in question ran from $11.00 to $17.00 on Amazon. So in effect I was charged around $175.00 for 5 to 10 minutes labor, even though I had a service contract. While the service technician was very nice I believe he was trained to be disingenuous--my opinion--since this same scenario played out with another plumbing firm I used. I changed from them when they told me an a/c part cost $300.00 when I found the same part on the internet for $29.00. Sullivan Super Service is a friendly and responsive company with excellent service. But utilizing a service contract with them is a waste of money in my opinion. For example, a year ago I had a plumber do the same work on an upstairs bathroom and charged $160.00--without a monthly service contract. I did not use them again as I wanted an all inclusive company for plumbing heating and a/c. I am very disappointed in today's charge and I have cancelled my contract with Sullivan and explained my concerns with them via phone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Not familiar with Sullivan so I was a bit skeptical, Nick one of the technicians was able to quickly and neatly clear our main drain. He was very knowledgeable as well as friendly and I would refer him to anyone. Thanks Sullivan and Nick for making this a painless experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

This was the first time I ever used Sullivan's Service and will probably be a customer from now on. The service tech's were knowledgeable, polite, and efficient. They will diligent in their service to ensure my total satisfaction. I could tell by their work ethic that they took pride in their job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent Service. My problem was immediately addressed the same day I called and the problem was fixed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had some severe plumbing issues and Jake F. solved them promptly and professionally on a Friday. He was very pleasent to work with as well. This is the 3rd or 4th visit from Sullivan for various issues and all the techs have been phenomenal. Good employees make the company - not the other way around - so it's no wonder these guys do a lot of business. I recommend them every chance I get.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had some severe plumbing issues and Jake F. solved them promptly and professionally on a Friday. He was very pleasent to work with as well. This is the 3rd or 4th visit from Sullivan for various issues and all the techs have been phenomenal. Good employees make the company - not the other way around - so it's no wonder these guys do a lot of business. I recommend them every chance I get.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick contacted me before arriving to let me know when to expect him. He diagnosed problem provided an estimate and professorial performed work. Highly recommend Sullivan and Nick.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I guess I couldn't post another review, I did post one about a month ago. I give an 5 star all the way

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had several faucet problems and Ryan came out 12/30, gave me the estimate. I agreed and he repaired and replaced everything he quoted. Sullivan has done several other jobs for me and I've always been quite pleased, as I was this time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan S. was fantastic - as we have come to expect from Sullivan!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jake arrived on time and made a great job. He solved the drain problem. He is also so friendly and nice guy. Thanks for everything and all the information. I appreciated it.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan the tech was great. Knowledgeable, friendly and effective. He diagnosed the problem and then solved it in no time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The service person was very knowledgeable and helpful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a very difficult-to-diagnose issue with an uncommon boiler going kaput. Brandon worked with me and included me in the thought process for diagnosis and was open to ideas for solutions in a very collaborative and mutually respectful manner. I really appreciate that.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott and Matt came out quickly after my call to Sarah this morning. This was actually the second time we had to call for the same clogged sewer line. After clearing the line one more they found a second broken section of the line. Scott sent me an estimate that I can send to the insurance co to get this repaired correctly. They are always friendly and efficient. I would never think about calling anybody else except these guys for service. Thanks Sullivan Super Service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent Service. Full disclosure of work and costs. Work done efficiently and without issues. Bob and Maureen were very easy to work with. Will call them again for future work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had Sullivan give me a bid on an AC and furnace replacement. Glenn was extremely thorough in his inspection of our house, offered multiple options and explained the tradeoffs between them. Prices were in line with the other bids that I got, but Glenn was much more thorough than most of the others. Would definitely recommend to anyone replacing a furnace or AC.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had old lines that were failing. Spoke to Scott who set up the replacement of the lines. Sarah W communicated the info for replacement and Mark B and Matt F did the work. They did an excellent job. It went smoothly. All persons at Sullivan were delightful to work with. I would recommend they highly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service and professional employees. Sullivan is my go to company for all things plumbing!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Last week I had some major plumbing work done by Matt and Ryan. They were both very polite and informative. While the price was alittle high, you get the type of service you pay for. A week later, I had a question about resetting the toilet which I did myself, as I had other work I need to do before the toilet was put in place. I called Sullivan Plumbing at 11am, and they had Ryan there by 3pm! Ryan assured me that there was no issue. I signed up for their service plan as I really liked how they did business!! Good Job guys!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

SSS is very detail oriented. They have the customers best interest in mind. If you had equipment installed by another company and are now working with SSS, be sure to ask SSS to make sure your equipment is hooked up and is operating the way the machine is designed to operate. Our old furnace was not performing the way it should and ultimately failed. SSS replaced it for us.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have been on a service plan with Sullivan for the past 2.5 years. They are absolutely phenomenal! Excellent customer service. Very reliable and easy to work with. I had another positive experience today.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan service is the best. Today's technician was Ryan. He was knowledgeable and contacted a restoration company himself when he saw no visible signs of leakage. I appreciate Maureen keeping me abreast of when I would be seen.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The customer rep called me early enough yesterday to let me know my furnace could not be checked due to emergencies elsewhere. She rescheduled me for today. Ryan came today and checked my furnace. Now I feel safe knowing my furnace is working properly. I am satisfied with the service. Cyndee J

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thank you so much for the 5 stars, John! They make us so happy. We look forward to serving you again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I highly recommend Sullivan. Unbelievable service. My thanks to Scott and Jason and the service rep who took care of me when I needed it the most. Thank you so much.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I highly recommend Sullivan. Unbelievable service. My thanks to Scott and Jason and the service rep who took care of me when I needed it the most. Thank you so much.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The service quality is excellent. Ryan was very helpful solving the problem. Thanks a lot.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast, convenient and affordable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The web pages you have for customer reviews are confusing and difficult to use. For me, they never act the same way twice. Google just takes me to a map. I cannot leave a review there. Then the system asks me if I was able to leave my review. When I say no, it takes me to "review buzz." Your customers should not have to jump through a bunch of uncertain hoops just to post a review. Time spent stumbling through these pages is time wasted. The review collection system is an obstacle and disincentive for posting reviews.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a small leak from drain pipe joint. Jenell was very quick to arrange emergent service. Nick arrived and fixed the problem very quickly. Result -- problem was fixed almost as soon as it appeared. Well done!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a sewage drain service on a Wednesday and the problem was worse than anticipated. I was able to immediately schedule a line repair job and the next not only did the team show up, but they were able to complete the job in 1 day. Everything far exceeded my expectations, from the initial day to the follow up job and completion. At no time did I feel pressured or talked down too. Scott and Matt did a great job on attempting to unclog my sewer line on Wednesday and Scott was very helpful setting me up with a Thursday service call. Matt and Tom did a great job on Thursday with the service call my sewer line needed. Not only did they do the service call well, they also took the time to explain to me what they were doing. Would not hesitate to call again if I needed services they provided. Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a sewage drain service on a Wednesday and the problem was worse than anticipated. I was able to immediately schedule a line repair job and the next not only did the team show up, but they were able to complete the job in 1 day. Everything far exceeded my expectations, from the initial day to the follow up job and completion. At no time did I feel pressured or talked down too. Scott and Matt did a great job on attempting to unclog my sewer line on Wednesday and Scott was very helpful setting me up with a Thursday service call. Matt and Tom did a great job on Thursday with the service call my sewer line needed. Not only did they do the service call well, they also took the time to explain to me what they were doing. Would not hesitate to call again if I needed services they provided. Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

The technician, Matt, was absolutely excellent. Spent as much time as was necessary answering all questions I had. Will highly recommend Sullivan. Update: called Sullivan for an unrelated plumbing issue. Jason and Scott were at my house in under an hour, it was a difficult issue but they went the extra mile to address it and got it fixed 100%. Would recommend sullivan for any service call, the service is absolutely top notch.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Chris and Jason were very professional. They installed our new furnace, air cleaner and humidifier. They did a great job and cleanup was perfect. Everything was explained and they went out of there way helping with covering old holes from our previous thermostat.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob was helpful and honest about the issues with my furnace which I appreciated and will definitely recommend to others

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick a fine job at solving my water heater problem.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan S was very nice, worked quickly, and answered all questions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Greg was super personable and friendly without being overpowering. He didn't mind my chatting with him and looking over his shoulder as he worked. He explained everything he was doing. I hired Sullivan via HomeAdvisor to replace a kitchen faucet (I supplied the faucet itself). I consulted with Greg on other home maintenance issues related to water/plumbing. I was pleased with the quality of the work, the promptness of the service, and the friendliness of all staff to whom I spoke, who made me feel like a valued customer even though this was my first time to use Sullivan. They are a little pricey but with this service experience I feel it was worth it. Would definitely hire again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan from Sullivan Super service installed my new kitchen faucet this morning. Perfect! Thanks, Maureen, for getting me on the schedule so soon.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Been using these guys for over 20 years. Always prompt and courteous and get the job done right.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jack was great! He was on time, courteous and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jack, the technician, came exactly when he said. He quoted an expensive cost, but was able to help me reduce it. I certainly appreciated that. He then proceeded to fix the problem. Unfortunately, the drain stopper was leaking. I called and he came back the next day exactly when they said and, so far, so good everything seems okay. He was personalble, nice and efficient. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast, friendly, efficient & very informative. Chris, Jim & Glenn were great to work with & job was done, to my satisfaction, on the day scheduled. Very satisfied and would highly recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thomas did an excellent job! He was polite, efficient & thorough.

5 Stars rated.
5 Stars rated.
5 Stars rated.

100% professionalism from start to finish! I so appreciated that someone answered the phone right away when I called the first time. Someone was at my house the very next day! The tech was polite and knowledgeable, and explained all of our options in great detail. I'll definitely use them again!

5 Stars rated.
5 Stars rated.
5 Stars rated.

A sluggish drain lead to a camera snaking of my house drains revealing my cast iron pipes were significantly deteriorated and needed to be replaced. After reading multiple reviews of various plumbing companies, I settled on top rated Sullivan Super Service. The friendly receptionist who answered my call and scheduled my appointment left a great first impression. Scott came out to assess the affected area and give me a quote. He arrived on time (earning an 'A' right off the bat!), immediately offered to put on protective boots to keep my carpets clean (his consideration added a ' ' next to the 'A') and spent over two hours answering my myriad of questions and explaining the process (his patience tacked a '*' onto his A !) The quoted price, after applying double discounts for both my veteran and senior status coupled with 0% interest/same-as-cash financing with an affordable monthly payment, had me happily signing a contract. Scott scheduled me for Tuesday - Friday of the following week. Thomas and Jake showed up right on time the following Tuesday, explained the procedure for that day, patiently answered all my questions, put up plastic dust barriers in work areas, disconnected and moved my appliances out of the laundry room and set to work. Although they had to go in and out of the garage repeatedly to get equipment from their truck, they were quite conscientious about quickly closing the garage door to ward off the below freezing temps. To no fault of theirs, the garage door cable snapped, breaking one of the door windows and cracking the top of the door. They immediately informed me and called a garage door repair service, covering the total cost of the cable, cracked door and broken window repairs. Despite the set back, all planned work for the day was completed and work area left neat. Wednesday, the guys arrived bright and early for a day of jackhammering/digging/PVC pipe laying and didn't leave until all scheduled work was completed close to 8:30 that night. Thursday, they finishing laying new pipes and covered them with all the dug dirt. The guys were far more patient than I was waiting on the subcontracted cement truck that arrived over an hour late. Thomas worked meticulously to replicate the driveway surface pattern on the new outside cement while Jake and an assistant worked diligently inside to spread the cement evenly. Thomas and Jake worked painstakingly to get a smooth finish on all floor cement before cleaning up and leaving for the day. Friday, Thomas and Jake arrived right on time. They did some detail finishing cement work around some tight areas, reconnected the washtub, washer and dryer, washed all their handprints off the walls, swept and washed all the floors and driveway, did a walk through with me for my final approval and finished by noon. Amazing! I was so impressed with how punctual, gracious (despite my zillion questions, multiple requests and one anger outburst) responsible, skilled, considerate and conscientious Thomas and Jake were throughout the 3 1/2 days of working at my home. Their committed work ethic, expertise and outstanding people skills are what make Sullivan Service Super! I HIGHLY recommend this A * plumbing company and will definitely use them for any future plumbing needs (but, hopefully, that won't be any time soon!) A MOST satisfied customer!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob and Maureen were very helpful and courteous! Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

the servicemen sent to my house were prompt and professional. they explained everything i asked them to and did a quality job to complete my service call. i highly recommend using sullivan super service, they will be my first call if i ever need anything again

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sarah was especially helpful on the phone. She assigned a technician to come out the same day we had a problem with our furnace. She was friendly and knowledgeable. Nick, the technician Sarah sent to our house, is clearly experienced and enthusiastic about his work. He did a great job of explaining what he had to do to get our heater working properly. He also gave us useful tips about preventive maintenance. would definitely recommend Sullivan for heating and cooling service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I received excellent service from Maureen by her quickly getting Nick to us to fix our furnace. Nick was very professional, assessed the problem, secured the necessary parts and promptly fixed our furnace. I couldn't be more pleased with their customer service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

They are very respectful and they get the job done, they also clean up after they get done working.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob Anderson was very helpful, looked beyond the surface problem to make sure there wasn't a worse issue, suggested alternatives, and set up a follow up so I can get replacement quotes. This is my second time working with Sullivan Super Service, they are always professional and get the job done the way you want it.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Although I was not present for the inspection, my husband reported the technician was knowledgeable, courteous and relayed valuable information about future maintenance. We would use his service again definitely.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark and Janell were great! Exceeded my expectations.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Really would refer everyone to you and am so glad and appreciate you sending Nick to help us out.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always, Sullivan was fantastic. Fast, early service on the only day I could get off. Ryan was knowledgeable & considerate. He fixed my plumbing issues in no time. This is the second time I have called Sullivan & and they did not disappoint.

5 Stars rated.
5 Stars rated.
5 Stars rated.

To start of your receptionist set the tone by being so friendly and helpful. Even when I called back to check if there was someone coming as it was getting late she remained calm and reasuring. Your service rep arrived around 4pm and immediately I could see he was going to be knowledgeable,kind and get the job done well.The basement is where we needed the work done to get up to code plus Kay and I new there where a lot things very wrong and dangerous in the set up down there plus a lot of calcium around . Nick took his time explaining every thing to us and kept us updated on the work.He truly loves his job and it shows. This fine young gentilman can come to my home any tim

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott D and his helper Jason came to investigate my sewer problem and estimate the cost to fix. They both were very friendly and knowledgeable taking time to explain each aspect of the problem. Their costumer service was above and beyond what I could hope for.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was just here to perform our annual heating system maintenance. He provided excellent service as do all Sullivan technicians. Administrative staff is also excellent. Since we moved to Pittsburgh six years ago, we've had a maintenance agreement with Sullivan for heating, A/C and plumbing. Technicians always explain recommended service, giving us options and answering all our questions. Administrative staff always respond quickly to schedule service both during and after regular business hours. Sullivan responds very promptly to emergency situations. We highly recommend Sullivan Super Service! Laurie & Bill Matchneer.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was just here to do annual maintenance on our heating system. He provided excellent service today as do all Sullivan technicians. Administrative staff members are also excellent. Since we moved to Pittsburgh six years ago, we've used Sullivan for heating, A/C and plumbing. They are very responsive in emergency situations. Technicians always explain the recommended service and answer all our questions. We highly recommend Sullivan Super Service. Laurie & Bill Matchneer

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark and Jason were great. They cleaned up when they were done and were quick and efficient. I would recommend this company and the guys.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott is a wonderful person trying to solve my problem.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Help was very professional and pleasant.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt Fontana teamed with Nick Hotujec to upgrade our basement laundry plumbing, which was aging badly. In fact, we had them re-plumb the entire laundry. They did an excellent job: new water lines for washer and deep sink, new hoses to washer, new standpipe drain for washer, new laundry and kitchen drain PVC, new clean-out, etc. Materials and tools used were first-rate. Workmanship evident in the final result was impressive. It was a day-long job for the two of them. They are dedicated and skilled professionals. We are delighted with their work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

At the conclusion of a previous service call during which Nick Hotujec performed our seasonal furnace check and repaired an emergent malfunction, he pointed out a drain line from our kitchen and basement laundry that showed significant corrosion. He noted several other potential problems in the laundry. He provided us with a written set of his notes, cataloging all the issues. We asked him to work up an estimate. He provided us with a range of options, from just doing what was needed all the way up to a complete upgrade of the laundry plumbing, including installation of a stand pipe drain for the washing machine, a new deep sink, and all new water lines and hoses to the sink and washer. When we opted for the upgrade, he solicited specific details from us as to what kind of faucets we preferred, etc. It was a day-long job for Nick and one other technician -- Matt Fontana. The were a great team. The quality of materials and workmanship evident in the final product was impressive. The laundry corner of the basement looks so much better. And we are sure the upgrade will forestall many leaky problems that would otherwise be coming down the road. Nick and Matt did an absolutely great job and we are delighted with the result.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Our furnace malfunctioned two days before our previously scheduled pre-winter HVAC check. Sarah very quickly got us moved up on the schedule. Nick H. performed some very skillful trouble shooting and came up with a diagnosis that completely surprised me. I had been convinced the problem was in the thermostat. No so! Nick cleaned out a blocked drain channel buried deep in the furnace -- and the unit functioned properly thereafter. Nick returned to perform additional channel cleaning and complete our seasonal system check. There was no charge for any of this service because we are monthly subscribers. Over the past six years, we have come to trust and rely upon Sullivan Super Service. They have never let us down. Nick H. is the latest in a line of competent and professional technicians dispatched to assist us.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan from Sullivan Super Service did my Fall furnace check-up and talked to me about some faucets I’d like to replace. He is very knowledgeable and professional. Renee is always very courteous when I speak to her on the phone, also, and schedules my appointment when it’s most convenient for me.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have trusted my boiler to Sullivan since I bought the home 9 years ago. They are always professional - show up the day they're scheduled, give a heads up when they're en route, wear booties in the house - and their technicians seem knowledgeable about their work. My system stopped working, and Brandon S. did a thorough check of all the components, found the proble

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jack was extremely helpful and did a great job. We had a particularly difficult plumbing problem, one that other plumbers had said was not solvable. Jack figured out what was and what was not possible, and took on a task that turned out to be very difficult because a faucet being replaced had been installed improperly and was corroded to the point of having to be cut and ground out; our original plan was to repalce the sink and faucet together, but the sink was put in so that removing it would have caused excessive damage to our kitchen cabinets. Jack got the faucet job done, everything works, and our kitchen is now much better than before.

5 Stars rated.
5 Stars rated.
5 Stars rated.

These guys, Nick and Brandon, know their stuff. Very satisfied!

5 Stars rated.
5 Stars rated.
5 Stars rated.

These guys, Nick and Brandon, know their stuff. Very satisfied!

5 Stars rated.
5 Stars rated.
5 Stars rated.

ALWAYS FIRST CLASS SERVICE. BOB A. IS A WORLD CLASS TECHNICIAN. SUPPORT STAFF VERY COURTEOUS AND A PLEASURE TO DEAL WITH.

5 Stars rated.
5 Stars rated.
5 Stars rated.

laura is a great tech,she told me all she did. and showed me what needed to be done.sullivanis a great company

5 Stars rated.
5 Stars rated.
5 Stars rated.

Consistently good experiences with Sullivan Services and our most recent visit last week with service technician Nick Hotujec was no different. Nick was fantastic! What a nice, respectful and knowledgeable person - he loves what he does and was engaging and helpful. Thank you also to Maureen for easy appointment setting!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent product and installation

5 Stars rated.
5 Stars rated.
5 Stars rated.

Appreciated the service provided by Sullivan Super Service. The technician conducted himself in pleasant and professional manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good, professional and helpful service. I am very happy with my experience with Sullivan

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service and technician from beginning to end. Will definitely call Sullivan for all plumbing needs going forward. I finally found an awesome fair plumber.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have used Sullivan Super Service for the past eleven years. We originally needed someone to service our old boiler system. Since then we have used Sullivan Super Service on six different plumbing and heating projects. They are very knowledgeable and offered us options for every project. Their work is excellent and we would strongly recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent rep. Came when they promised. Called to let us know they were coming. Diagnosed the situations and then provided estimates on the spot. Price was fair to us so we elected to do the work with Sullivan and they nailed it perfectly. I will use them going forward for all plumbing installs and repairs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As an owner of an older house, every fall I make a point to have our furnace inspected. It's convenient to have the Sullivan Service plan and its reassuring to know that the Sullivan technicians are knowledgeable and thorough in the furnace inspection process. Today's technician, Bob A*******, was especially helpful, providing me with sound advice on what needed to be done today to promote reliable furnace operation this winter and what I could do to support the efficiency of our furnace throughout the winter. Since our furnace is 15 years old, we also discussed the possibility of replacing it sometime in the not too distant future. I appreciated the fact that he took the time to explain what needed to be done now and in the future. i also appreciate Maureen's friendliness and responsiveness when I call to set up an appointment. **** ****-SSS customer for 15 years

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan, was professional, courteous, knowledgeable Great Company on time and reasonable

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick was very knowledgeable. He explained everything in detail that had to be done

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent plumbing service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob was great: polite, trustworthy, competent, clear -- and he fixed the problem

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob was terrific. He was efficient, informative, unassuming, trustworthy -- and he fixed the problem. Sullivan is definitely worth keeping as the guardian of our plumbing, heating & cooling.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent! Responded promptly! Great communication! Professional and courteous! Got us back up and running!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The men who were here were quick courteous and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

Laura was quick, courteous and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always wonderful!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

it was great service and are telling everyone about it ryan was great service tech

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was great, very informative and cared about resolving my issues.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Greg and his team responded quickly to our needs and got the job done efficiently and within budget.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I'd love to recommend Ryan who found the problem with my noisy, phantom-flushing toilet.    He also gave me 3 options as solution.   I am happy that this "least invasive" option worked beautifully. So he is knowledgable.Ryan also conducts himself professionally. He was courteous and thoughtful, put booties on his shoes before entering my home. I appreciate very much that he took time to do this which helps keep my house clean.Doretta

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon S was our Service Technician with Sullivan Super Service. He was excellent. We are so happy with his service we are calling again for our furnace and plumbing needs, and we're asking for Brandon. The service was prompt, neat, he explained everything to us. We couldn't be happier.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very nice, clean , informative as to what the problem was and the solutions to resolve the issue. Office staff was very personable and polite. Thank you guys!

5 Stars rated.
5 Stars rated.
5 Stars rated.

They came and replaced my old boiler with a new one in 8 hours. That included bleeding the system twice, replacing a thermostat, clean up and their lunch break. They were friendly and answered my questions. So far boiler working fine.

5 Stars rated.
5 Stars rated.
5 Stars rated.

They came and replaced my old boiler with a new one in 8 hours. That included bleeding the system twice, replacing a thermostat, clean up and their lunch break. They were friendly and answered my questions. So far boiler working fine.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Laura was wonderful. She explained everything she was doing and why she was doing it. She also explained the results in language a lay person could understand. Also was a good listener. Through our conversation she was able to recommend other services that would keep our property comfortable. Thank you for having such good people working for you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bob Anderson has been to our house twice this year. Once for a plumbing problem and the other for boiler maintenance. He is a very professional, thorough individual and makes sure that everything is working correctly. Bob is a super nice guy and a pleasure to work with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was great...friendly, professional and knowledgeable!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had called to schedule my annual furnace checkup and Maureen was very professional and friendly. On Friday, the 11th, the office kept me updated as to when to expect Ryan. It was an extremely busy day for them with emergencies. Ryan arrived late in the day but was very professional in checking the furnace and making sure that we didn't have any problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always Sullivan Service was great - thank you Mark for your creative thinking and hard work installing the utility sink!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We've been having Sullivan Service do our furnace inspections for a few years now and have always been very satisfied. This time was no different. Mark called to tell me he would be here in 10 minutes and he was. He took extra time to check something which was questionably probably because the furnace has not been being used yet. He was very professional and respectful, prompt and courteous. We will continue to trust this company with our furnace inspections. And we got our prize for scheduling this! Thank you. ******

5 Stars rated.
5 Stars rated.
5 Stars rated.

Furnace check was done efficiently and annual discount cost makes it very affordable .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert A was great. He is just like everyone in this company. They all great. When you call they make you feel important. I will only have this company work in my house. Plus you feel safe with this company and staff. I have use them for 5 years.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. Great, knowledgeable people. Totally professional. DH, Point Breeze

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional, friendly and fast excellent service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt did a very good job. He was at my house last year for my furance check too.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt and Jason were respectful, and quick with the service. They explained the changes that needed to be made every step of the way. I really appreciate you all fixing my house trap.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had a great experience with Sullivan! Matt D. was very efficient, professional, and friendly. He did a Super job and made sure everything was to our liking before he left. Highly recommended!

5 Stars rated.
5 Stars rated.
5 Stars rated.

You all were great! Will recommend you to all my friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I recently had to get my house trap replaced because the cast iron pipe was rusted and this was causing back flow into the house. Matt and Jason were very professional and did excellent work. The job was much tougher than expected because the house trap was under my back basement wall. I was kept updated throughout the whole process. I felt the service was top quality. They also mopped the basement floor, when they were done, which I really appreciated. Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am so glad I chose Sullivan's! Very through and will be using them to for my plumbing issues too. Great job guys!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would highly recommend Sullivan company. I was alerted to when my technician would arrive at my house. Ryan my technician was very thorough and took the time to inspect furnace. Other companies take 5 minutes to inspect furnace. Ryan was professional and very knowledgeable. As I mentioned earlier I Highly Recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We were impressed with the friendly, professional service we received from phone calls to field Rep,Glen, and the wonderful time spent learning about your Company and products.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan Super Service has a top notch staff that provides excellent customer service with fast responses. They are extremely knowledgeable and leave me feeling confident in the work that they performed. I would proudly and gladly recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon provided excellent service, we'll definitely use Sullivan again! Excellent communication in advance from both Brandon and the office. Brandon explained things in terms we could understand, I never felt talked down to. The price for our furnace check was very reasonable. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am always very satisfied with the service I receive from Sullivan's. The office staff, Maureen and Jenell, is always friendly and courteous when scheduling service appointments. Brandon, the technician who inspected my furnace arrived promptly and was knowledgeable and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very satisfied with all aspects of service! Mark was pleasant and clear in his explanation of the work that he did. When the work was complete he walked me through the repairs completed, it was very efficient and clean at completion. We will call again if we need anything. Ann Davis

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent communication! Nick my service tech thoroughly explained everything he was going to check and went over everything when finished. Nick was very honest, personable and professional. So glad I called Sullivan Super Service for my furnace check this year! I have peace of mind knowing my furnace and ac systems are now going to be checked twice a year by Sullivan Super Service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen was very friendly and helpful in setting up an appointment. Greg couldn't have been nicer and showed a genuine concern about my clogged kitchen drain. He explained all of my options and worked diligently until the drain was cleared. Truly I was left with a warm and fuzzy feeling as was he. Real professionals all around.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen was very friendly and helpful in setting up an appointment. Greg couldn't have been nicer and showed a genuine concern about my clogged drain. He explained all of my options and worked diligently until the drain was cleared. Truly I was left with a warm and cozy feeling as was he. Very professional company all around.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The contractor was extremely knowledgeable and concerned about giving us what we needed within a reasonable budget. He was friendly, helpful and detailed about the work to be performed. I would highly recommend this company due to their professional capabilities and caring demeanor.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Laura was amazing in fixing a leak that two other "professional" plumbers from another company failed to do. I will use Sullivan from now on; I even signed up for their service plan. Great people and great company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark arrived on time and quickly evaluated our request for a water heater. He gave us 2 options. We chose the tank-less option and he put us on the schedule for a service call at our convenience. Mark was polite and very respectful and finished the job the same day. He also had a assistant named Greg that was also very courteous and respectful .I was quite satisfied with both of these techs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always they were on time and on target. Completed the fall furnace check and did so efficiently. Checked the furnace filter for me and assured me all was working well. It is nice to see a familiar face each time and that person (Matt) is very professional and friendly. Also they schedule based on your time frames and always call 30 min before arrival. No surprises.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wonderful work. Very thorough and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott, Nick, and Jake were all great. They were took their time communicated what was going on when my drain could not be cleared. Explained the quote options in great detail. I have never had such a good experience with a service person …

5 Stars rated.
5 Stars rated.
5 Stars rated.

The technician, Matt, was absolutely excellent. Spent as much time as was necessary answering all questions I had. Will highly recommend Sullivan.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service, Laura was great. Arrived on time was quick, diligent and thorough. Will look forward to using them in the future! 2nd review. Ryan came by today. I am again very happy with the service. I would very much recommend them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The contractor was extremely knowledgeable and concerned about giving us what we needed within a reasonable budget. He was friendly, helpful and detailed about the work to be performed. I would highly recommend this company due to their professional capabilities and caring demeanor.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was extremely knowledgeable and courteous, I could not have been any happier with him!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent experience from start to finish. No pressure from initial call and setting of same day appointment to visit from personable and knowledgeable technician. Could not have been more pleased!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service, Laura was great. Arrived on time was quick, diligent and thorough. Will look forward to using them in the future!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We made an appointment with Sullivan to do a thorough check of our heating and air conditioning systems. Their technician arrived promptly, and noticed some deficiencies in both systems. He sketched a range of options. He got right to the point, and dealt with our questions insightfully. He explained the pros and cons clearly and openly. His visit provided us with a valuable basis for a later talk with a Sullivan representative about possibly replacing the systems. Because we immediately had full confidence in both of these people, we decided to go ahead and replace both systems. The job was scheduled very conveniently for us. We have very high confidence in this firm.

5 Stars rated.
5 Stars rated.
5 Stars rated.

They are always prompt and very polite. Their technicians are very knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job. Showed up On time and was very professional. Made sure to get me the best price.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan technicians have always been friendly, courteous, informative and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Wonderful people. Wonderful service. Definitely would recommend to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Professional technical and customer service

5 Stars rated.
5 Stars rated.
5 Stars rated.

This company is absolutely amazing. They are so nice a d friendly even under extreme circumstances. They were here for hours trying resolve the problem. If I could give them higher then a 5 star I absolutely would. Thank you so much to all that were here not just the ones listed here.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Terrific company. Best in the area: generous with information; courteous; ready to present different options. First choice of plumbing services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

AWESOME !!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick M and another technician performed my winter service inspection last Friday. Very professional and personable. The inspection was quick and efficient. Everything is working fine..

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan S. is fantastic service technician. Love SSS! Please remember to make the 1/2 hour arrival calls so I can put my pets away. Was forgotten this time, and at least once before.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was on time and professional. He has done work at my home before, and I would gladly have him again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen is always so pleasant and accommodating and makes it easy to schedule an appointment. Bob is friendly, thorough, knowledgeable, trustworthy, and professional -- totally top notch. Service from Sullivan is definitely Super!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen is always so pleasant and accommodating and makes it easy to schedule an appointment. Bob is friendly, thorough, knowledgeable, trustworthy, and professional -- totally top notch. Service from Sullivan is definitely Super!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent customer service with no hassle, no pressure sales tactics. Performed assessment professionally. Will likely hire to do the work that they quoted for me.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great info and always courteous. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott and Jake were great. Very professional and explained everything they were doing. Very polite when asking about what they should do and how they would work in our home. Communication from scheduling with the office to arrival time on the day of the work being done was superb. I highly recommend this company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent, service. Appreciated the free sewer estimate (not offered by most places)!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I called Sullivan for a problem I was having and they responded quickly. Very helpful and nice to work with. I would call them again if I were to need their help.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The guys at Sullivan install furnace hot water tank and air condition and they did a great job Chris and his crew thank you job well done

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan has done the plumbing and heating in my parents house since the early 90’s. The service is fantastic. The technicians all are very knowledgeable. Very friendly service, and most importantly they do the job right. Highly recommend Sullivan Super Service. It’s really super.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Just letting you know. Your broom and dust pan were left behind I placed it out on the front porch. Otherwise. Great job on the furnace installation along with the redirection of the duct work

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark B was knowledgeable, efficient, and pleasant. Sullivan’s technicians have consistently provided exception service. I am glad I chose them to install and service my furnace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everything was professionally handled. I was kept aware of the Technicians arrival time. Had to wait around an extra day due to a part not being available but that is not the fault of the Tech or Customer Service rep.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Exceptional service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Good work and knowledgeable staff make this a service I would use again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

He was very good. Did a great job. But all the tech and office personal do a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The service was quick, and effective. They were very knowledgeable and took the time to explain the process and what work needed to be done. Will use the service again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Called at 830. Had a tech at my door by 930. Work was completed by 10. Perfect job

5 Stars rated.
5 Stars rated.
5 Stars rated.

What can I say. I called their dispatcher. Gave a 30 minute window. They came they worked. They killed it in under 30 minutes. Nothing but professionalism

5 Stars rated.
5 Stars rated.
5 Stars rated.

Greg was professional and respectful! He fixed our clog in no time at all

5 Stars rated.
5 Stars rated.
5 Stars rated.

Greg was very friendly and respectful! He got the clog out in no time and saved us from a more expensive repair!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan S. Was great! Really good guy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

mark b came out and gave an estimate on the work I wanted done. very friendly and professional finished the work in a timely fashion. completely satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a technician named Ryan S. come out to fix my leaking foist. Wonderful experience! He’s a very down to earth southern guy. Very relatable and well spoken. Fixed the problem in less than 30 minutes and was a pleasure to talk to. My wife also said he was, “easy on the eyes.” Thanks for all your help Ryan and good luck to you and your family buddy!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Laura S and Maureen were professional and helpful. Laura was the technician that came to the house and did our furnace and plumbing check. She explained what problems we had and told me what she would consider priority items that needed fixed when I have the money to do it. I have had nothing but good experiences with everyone I have dealt with at Sullivan Super Service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Laura S (technician) and Maureen R (office) were helpful and very professional. Laura came in did the furnace exam and plumbing too. She made notes and took pictures to show me issues and did not pressure me to fix anything right away. She gave me her recommendations as to what should be priority and even gave me an estimated cost. I have been using Sullivan Super Services for a few years now and have never been disappointed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt D. was awesome as always. I never look forward to seeing him (nobody likes repair bills) but he makes the process a delight. Thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent professional, friendly service from the technician and customer service. Can’t find one complaint.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon came to do a/c check and furnace filter replacement- excellent job!! Maureen was the person who took my call- very pleasant and professional. Wonderful people working for your company!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had a difficult plumbing problem with water spilling into our family room. I contacted SSS and they had someone come to my home immediately. In addition because the leak was not readily visible it took awhile to finally locate it and today Bob A******* was finally able to address the problem. It was very a difficult task and it needed someone with Bob's experience to solve. Kudos to Bob, Renee and the SSS team for their prompt and professional help. I was so impressed with their good work and friendly dispositions and professionalism that I signed up for an a/c and boiler service contract. Great work by everyone and a great big thanks from me and my wife.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Are technicians were Ryan and Jacob, both were professional and personable(have two very energetic dogs that did not bother the guys at all would pet them and even would toss the ball for them). Had two jobs a new water heater and reworking a kitchen drain. Each job was explained in detail before starting. At the end of each job you would not have known that work was done all old parts were taken and each area was as clean and neat as is was before the job. Could not be happier with Sullivan,Ryan and Jacob.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark is an excellent professional whose accurate diagnostics leads to repair what really needs to fixed. Uh His high skills make him the right professional for the right job. Great job for a reliable Company! Leo & Lisa

5 Stars rated.
5 Stars rated.
5 Stars rated.

They were very professional and came out to a neighborhood slightly out of their operating area which was very much appreciated!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had a clog in the sewer line. Scheduling was speedy, within one hour from my call I had Sullivan's technician cleaning sewer pipe at my house. Very pleased with the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent work and timely service by Mark B. and everyone who assisted. Scott's diagnostics were most valuable. Will use your service again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt came to check our furnace's condition for the upcoming winter and found that everything was fine. He changed the filter as well. He was very pleasant and I appreciated his reassurance as to the condition of our furnace.

5 Stars rated.
5 Stars rated.
5 Stars rated.

on time job done right no mess to clean up price affordable

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick and Matt did a great job from explaining the plan for the drain repair, informing us of modifications to the plan once they opened the floor and completing the job by the end of the day. Clean-up was acceptable given the nature of the work. All employees were positive, courteous, and competent.

5 Stars rated.
5 Stars rated.
5 Stars rated.

GREAT SERVICE!!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

GREAT SERVICE!!!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The receptionist and the technician were friendly and professional and did an excellent job taking care of my needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Have been with Sullivan Super Service approximately 3 years. Matt is a Super Service Technician. Always prompt, sociable, very knowledgeable of his skills in the heating, A/C and plumbing fields. Would refer anyone without a doubt. Thank you Matt and Renee. Your number 1!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Courteous, informative, and very helpful. great service from the customer service to the tech.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan S. and Jim M. were both polite and professional- they arrived on time and went over the days schedule with me before starting. I was happy that they got the job done without destroying my plants in the front garden. I was very impressed with the whole process. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had two hot water radiator lines moved and a bathroom faucet installed, they were quick to do all the work the same day, no hassles, very friendly and informative, willing to answer all questions and immediately took suggestions for ways to do the job to suit my preferences. I'm glad I found them, will be using them again, I highly recommend for anyone who wants reliable people who are quick and professional and knowledgable and personable!

5 Stars rated.
5 Stars rated.
5 Stars rated.

These guys were great!! Excellent work, prompt, reliable, nice, honest. We needed a MAJOR job done, and they came out to give an estimate not long after we called, then came the next day to start. They were very fair in their pricing and actually came in under their estimate. Very professional. Highly recommend!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt D. was a very competent, professional, friendly technician. He did not over sell me, he simply provided information for me to make informed decisions. Sullivan Super Service has a customer for life!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Employees very polite and courteous I was disappointed with the fact it took so long to get issue completely fixed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful

5 Stars rated.
5 Stars rated.
5 Stars rated.

This was my first experience with Sullivan’s. I had originally got an estimate from another company, but for various reasons just didn’t feel confident with them. Then I called Sullivan’s, and I’m very glad that I did! Communication with Maureen and Greg was prompt and pleasant, and Greg was able to complete the custom install job of a new gas grill to fit the budget! I am very pleased and would highly recommend! Thanks SSS!

5 Stars rated.
5 Stars rated.
5 Stars rated.

This was my first experience with Sullivan’s. I had originally got an estimate from another company, but for various reasons just didn’t feel confident with them. Then I called Sullivan’s, and I’m very glad that I did! Communication with Maureen and Greg was prompt and pleasant, and Greg was able to complete the custom install job of a new gas grill to fit the budget! I am very pleased and would highly recommend! Thanks SSS!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was really grateful that they could squeeze me in on the same morning that I called for help!

5 Stars rated.
5 Stars rated.
5 Stars rated.

World class service!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

They were awesome, courteous, kind and true to their word. Will definitely refer to other customers in need of quality work. I'm happy to have been introduced to this company. ********* *

5 Stars rated.
5 Stars rated.
5 Stars rated.

Team members were professional and very helpful. Fine work done by the tech, above and beyond what I had expected.

5 Stars rated.
5 Stars rated.
5 Stars rated.

These folks restored my faith in service providers. They communicated with me throughout the process and were amazing to work with on my clogged floor drain. Honest and reliable service at a reasonable price.

5 Stars rated.
5 Stars rated.
5 Stars rated.

They were very prompt and professional. When they were unable to unclog the drain after inspecting it they left an estimate of the work that would have to be done to remedy the situation. Even though they were here for a substantial amount of time, they did not charge me for the call.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan Super Service came through for me again, this time on an emergency plumbing leak. They were able to make an appointment immediately. Mark B showed up on time, worked quickly, accurately, and excellently, all the while displaying good humor and an intelligent outlook. And the price was very reasonable. I cannot recommend Sullivan too highly -- they are awesome!

5 Stars rated.
5 Stars rated.
5 Stars rated.

After a scheduling mixup on my end caused us to miss our original appointment Sarah and Renee were extremely understanding and friendly to deal with. They scheduled me in that day. Greg arrived on time and was incredibly professional and friendly as well. He did an excellent job in repairing the leak and did not leave until we had tested the drain pipe several times with different flow rates. I will definitely be calling again should the need arise.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Greg and Renee were both extremely professional in accommodating my schedule and completing the repairs that were needed. I will definitely call again should I need additional services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan is outstanding, does great, fast, clean work, and always gives me sound advice.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. Very professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very informative and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

No Comment

5 Stars rated.
5 Stars rated.
5 Stars rated.

The guys did a terrific job diagnosing the problem with our house-to-street rain downspout drain. Then they came out and repaired the clogged section in the in-ground pipe from the house to the street. Can't thank them enough for doing a outstanding job. All Sullivan people were friendly and courteous. Thanks guys for a great job

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great attention to our needs. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have no complaints. Ryan was friendly and professional. He showed up when he was supposed to and the work was done quickly. We’ve had no problems with the repairs so far.

5 Stars rated.
5 Stars rated.
5 Stars rated.

VERY SATISFIED!!! Greg did a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Greg was extremely professional and friendly. He was a pleasure to deal with. He did an excellent job finding the shower part we needed and had it repaired quickly. VERY SATISFIED!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very happy with service. everything was explained simply and directly. Team was very helpful and pleasant. I recommend their services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

First off, Ryan was my service person. He was extremely polite, easy to talk to, on-time and knowledgeable. Setting up the appointment was easy and I was called to let me know when Ryan would arrive. I would have given one star, but Ryan was great and the additional star is for him. My issue came with pricing. I was told that I would need the top and bottom thermostat replaced on my 80 gallon water tank. I pre-priced these parts on-line at a total of $33 for my exact model. I was quoted a price of $797 for parts and labor. Was also quoted $3,400 for a new tank as an alternative option. Let's say that it takes 2-hours to replace the thermostats, that would equate to approximately $350 and hour for labor. Now assume a new tank was $1,500, and it took two hours to install (generous), that would be $950 an hour. OK, $2,000 for the tank, $700 an hour for labor. My whole reason for calling Sullivan was because of the excellent ratings I found on Google. I generally don't write reviews, but I had to in this case.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was an excellent representative for Sullivan. Extremely professional and personable. Arrived in a timely manner and got the A/C repaired on a very hot day!!!!! Truly Satisfied, *** * **** ***

5 Stars rated.
5 Stars rated.
5 Stars rated.

MAREEN WAS VERY CORDIAL AND THOUGHTFUL TO SCHEDULE A QUICK SERVICE APPOINTMENT WHEN WE HAD WATER LEAKING OVER OUR CARPET. RYAN SHOWED UP ON TIME TO QUICKLY DIAGNOSE OUR PROBLEM. RYAN WAS VERY PROFESSIONAL AND HELPFUL. THEY ARE 5 STAR EMPLOYEES.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service! Would recommend to anyone. Definitely will use their service for all future plumbing needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Have used Sullivan for almost 20 years. Appreciate the excellent work and customer friendly staff. Thank you Sullivan for many years of problem solutions. JEF

5 Stars rated.
5 Stars rated.
5 Stars rated.

I reached out to Sullivan to service/troubleshoot some issues I was having with my HVAC and Nest. The appointment process was incredibly easy, Maureen was exceptionally nice and had all the history of the system readily available inclusive of install and subsequent service checks. Furthermore, she was able to accommodate a last minute scheduling change for me. Matt and Jack, the 2 service technicians were professional, courteous, and thorough with their service. They fully explained the issue and were able to resolve within 2 hours. I will definitely use them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I reached out to Sullivan to service/troubleshoot some issues I was having with my HVAC and Nest. The appointment process was incredibly easy, Maureen was exceptionally nice and had all the history of the system readily available inclusive of install and subsequent service checks. Furthermore, she was able to accommodate a last minute scheduling change for me. Matt and Jack, the 2 service technicians were professional, courteous, and thorough with their service. They fully explained the issue and were able to resolve within 2 hours. I will definitely use them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen and Ryan were beyond nice.

5 Stars rated.
5 Stars rated.
5 Stars rated.

OMG! Since making the phone call while in distress about a flooding basement, Maureen could sense the urgency in my voice and sent God's angels - Scott D. & Matt R. to my rescue. Everything ran smoothly, Scott thoroughly explained step by step what was going to happen, Matt expeditiously completed the task at hand and impeccably replanted my bushes & landscaped! I am more than pleased with their work - I'm ecstatic! I would highly recommend this company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

OMG! Since making the phone call while in distress about a flooding basement, Maureen could sense the urgency in my voice and sent God's angels - Scott D. & Matt R. to my rescue. Everything ran smoothly, Scott thoroughly explained step by step what was going to happen, Matt expeditiously completed the task at hand and impeccably replanted my bushes & landscaped! I am more than pleased with their work - I'm ecstatic! I would highly recommend this company!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon S was awesome He arrived time and immediately started to diagnose the problem Every time he thought it was corrected something else was wrong after two trips for parts it is now working. He went above and beyond so that I would be comfortable. He did not stop until he got solved. I recommend Sullivan Super Service. Thanks Brandon S. your the greatest..

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great company to work with. Thomas was fast and professional. Thanks for the great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The service technician arrived early and solved my problem quickly. I defintely recommend them!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service was excellent and service an efficient and courteous.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I appreciated you accommodating my work schedule and the great work that your company always does.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always the service was great! Thanks Brandon S!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott, Sarah and others I talked with were polite and helpful. Team did not meet the "window" to get to my home as scheduled, but I received a call that Scott was running late and he did arrive within the hour afterward. They diagnosed problem and will be back to fix it. Just wish it weren't so expensive!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service! Not only were they prompt and professional. But they were able to troubleshoot our plumbing needs and saved us some money. Ryan S. did awesome work. Would definitely recommend and use them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt DePra was prompt, courteous, and professional. He took time to examine all the concerns I had about my plumbing and HVAC system. He wrote up the options and costs and discussed in detail all of the information. He answered my questions and set up an appointment with Sullivan's AC person to give me an estimate for a new unit. Matt is knowledgeable about his craft and I appreciate that he presented all the options for me to choose from and did not pressure me to go with the most expensive choices. Some options seemed pricey to me, but I don't have anything to compare them to, so perhaps they are average for the industry. I am happy that all my concerns were addressed and confident that Matt resolved my issues to my satisfaction. I would recommend Matt without hesitation.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan has been doing our HVAC and plumbing work for 30 years. I trust no one else. They have replaced gas lines, AC condensers, hot water tanks, garbage disposals, installed Mitsubishi AC/heat units, unplugged drains, fixed toilets, etc etc. Their work is always professional and knowledgeable; and everyone--from office staff to techs--are polite. One aspect I really like is their prompt service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have always had very good service from Sullivan. This time was no different. The service representatives were very courteous and knowledgeable. Work was done and area was left very clean. I am very satisfied

5 Stars rated.
5 Stars rated.
5 Stars rated.

I always am so satisfied with the service I've gotten from Sullivan. That's why I keep calling them for help

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan provided excellent service. I will recommend him to anyone who requires plumbing heating and cooling services in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan provided Excellent service. I will recommend him for any plumbing jobs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Thomas S. Terrific performance on a very demanding job. He did it all extraordinarily well. Alan Hornell

5 Stars rated.
5 Stars rated.
5 Stars rated.

All around great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan was professional knowledgeable and did a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt D., service technician was prompt, knowledgeable and courteous. After diagnosing the problem he gave me options for corrective action and quickly implemented them. I would recommend Sullivan Super Service and Matt D. to my friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Unlike every other A/C service I called, Sullivan was able to come and check out our unit in 2 business days. Matt Depra was the one to come by, and he was polite, on time and figured out quickly what the problem was. Also cheaper than the other HVAC companies I called...so I have no complaints.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. I've left positive reviews in the past and sullivan never disappoints.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was awesome to work with. He went above and beyond in fixing our backup issue. We spoke with a friend last night and she told us of also working with Matt previously. She described the same great service and quality of work. We would highly recommend Sullivan to anyone in need of services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark did an excellent job replacing my plumbing parts. He consulted me at various stages of the job and even tested a different method to cover up the previous work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt, Scott and the whole team at Sullivan were awesome to work with during our sewer line issues. Our schedule is crazy and Sullivan worked with us over a couple week period to solve the issue. All work and options were very clearly explained along with the associated costs. Once we pulled the trigger on the multi-day job, Matt was at our house the following day. He was able to complete the job a day early and we were grateful to be able to move back into our home before we expected. The solution to our issue involved digging outside and Matt worked painstakingly on the landscaping afterwards . My wife and I wholeheartedly recommend Sullivan Super Service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I just had Sullivan replace a hot water heater and a couple weeks later I had them install the super quiet Mitsubishi air conditioning in two rooms of my house. The people (Chris, Nick, Jason, Brandon, and Sarah) were all very friendly, courteous, and professional. They did a great job and left the place clean. I should have done this years ago.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen was polite and helpful when I called. I was thrilled that Bob was my technician since he has done excellent work for me previously. He was polite, professional and efficient. I would definitely recommend Sullivan super service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

They were great to work with. Prompt and efficient and went out of their way to explain everything I had to deal with. The cost was reasonable. We rate them 5 out of 5 stars and will use them again if the need arises. They saved the day!

5 Stars rated.
5 Stars rated.
5 Stars rated.

This was our first time using Sullivan. Bob was absolutely great. He ended up having to spend a lot more time here than he thought (even though he had plans with his family). He was very friendly, professional, knowledgeable and was originally from our area so we chatted about that as well. Oh, and he fixed the problem with our AC! I would definitely use Sullivan again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Awesome team went above and beyond what I call good customer service thanks for everything

5 Stars rated.
5 Stars rated.
5 Stars rated.

We did not end up using Sullivan Super Service because of a misunderstanding with the estimate. However, this was resolved with the utmost courtesy and professionalism. Their people are super!

5 Stars rated.
5 Stars rated.
5 Stars rated.

You are the BEST! Thank you for 25+ years of the best service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very courteous, new his job and made some recommendations which I appreciated it

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have been with Sullivan for many years and I have never been disappointed with the service. Yes at times the pricing may seem a lot, but the service and the dedication of the employees to each customer and each job big or small is well worth it. You never have to be afraid to call a plumber when you use this company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Every time I call Sullivan for help it is like calling a family member for help. Greg is very helpful and explains every thing he is doing and why he is doing it. He goes over and above the call of duty.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very pleased with the service technician, Mark Blair. He was very up front with me and I will be calling in the near future to have my plumbing fixed. Thank you

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job

5 Stars rated.
5 Stars rated.
5 Stars rated.

Courteous and very professional . Did not take advantage of me .

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Ryan and Maureen were friendly! Thanks for the quick same day service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt and excellent service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan’s always provides great service. Their technicians are professional and personable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Staff was very informative, both in telling me about the scope of the issues and work before starting, as well as in updating me about the status as they performed the work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was great! Shared the options that I had with my ac and provided options with zero pressure. Will continue to use Sullivan and Matt in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was very helpful and knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan comes through again! I'm always 100 percent satisfied with every aspect of their service. From the time Maureen answered my call to Brandon calling to explain to me what was going on. Sullivan is beyond five stars in every category!!! I could not be happier!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very helpful and friendly and I even learned things I didn't know about plumbing now I would have them do the work but the home warranty is going to take care of the problem but thank you Greg

5 Stars rated.
5 Stars rated.
5 Stars rated.

Bless you for your outstanding customer service and friendly, helpful staff. Greg worked tirelessly to figure out what the problem was and didn't stop until he had a solution. He kept me informed every step of the way, showed me what the issues were and kept a smile on his face the whole time. He listened to what I had to say and didn't make me feel like I was bothering him by asking questions. And he likes cats! No hesitation recommending you to anyone who needs help. Thank you, thank you, thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

It's wonderful to have people you can depend on to show up on time and who are pleasant to deal with and who keep you informed of progress/problems. You have done that and have been a delight to have in my home. Thank you so much for everything you have done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon and Nick were wonderful! Very respectful, very pleasant to talk to, informative and cleaned up well afterward. They also tried to do as little damage as possible and that means a lot to me. It's very nice to know ahead of time who is coming and what they look like. Any further issues I have, Sullivan is my go-to plumbing company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan S. determined the problem immediately. He was articulate, knowledgeable and personable. He is a fine representative for Sullivan.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Ryan S. was able to determine the problem immediately. He was articulate, knowledgeable and very personable. He is a fine representative for Sullivan.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Love you all. Been with you all for 5 years. You always made me feel important. Glenn, Chris, Ryan and Jason did a great job. Words can not said how great everyone at this company are.

5 Stars rated.
5 Stars rated.
5 Stars rated.

All 4 guys did a great job. It all started with Glenn coming to my house. He help me get the air conditioner and under how it works. Then Ryan, Chris and Jason came and did the work. All these guy's made feel important. They clean everything up and made sure I was happy with everything. I do not use anyone else. I been with them for 5 years. Even all they office girls are great. Everyone there are friendly and great. I will stop now.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've always gotten good service and fair pricing from Sullivan, with friendly people on staff. I continue to go back to them because they are consistently good. I have been using them for years. Edited 5/10/19 -- Another good experience with the Sullivan team, a big repair in my bathroom that went very smoothly despite obviously being a lot of work. Very friendly & professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Renee found me a convenient appointment time and Brandon Did the service call, Fast And neat

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service as always by Sullivan Super Service. My go to folks for plumbing, heating and hvac. I highly recommend.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I recently had Rob visit twice (once for plumbing repairs, and once to install a garbage disposal). I highly recommend Sullivan Service (They're truly super :)

5 Stars rated.
5 Stars rated.
5 Stars rated.

5 stars Sullivan Super Service is the best. I use them for maintenance on my furnace, air conditioner, and plumbing. Their service and professionalism is excellent. I just had Mark B. today to clean and service my air conditioner for the spring/summer. Everyone from the office staff to the technicians treats you with courtesy and professionalism. They wear covers on their shoes and they clean everything up when they leave. Very prompt.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was on time and professional. Cost was offered, reasonable, and he was able to address and resolve the issue immediately. Office staff was courteous and efficient.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was on time and very pleasant to deal with. He gave me more estimates than I was expecting which is a great help in determining which options I have and can afford. Thank You.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick was very professional. He provided valuable information about my AC unit for future concern. Arrived on time. I would recommend him to others.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mafk was more then helpful in our émergence, working from a very awkward position He repaired the leak Thanks Mark and Sullivan Plumbing for the quick response

5 Stars rated.
5 Stars rated.
5 Stars rated.

I will recommend Sullivan to neighbors, family, friends,etc. Nick &Maureen were on point. Thanks again Sullivan

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick was very professional and polite. He was on time and Maureen was also professional, she scheduled my service the same day. I will stay with and refer Sullivan.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark was very helpful. They were quick and efficient. They also explained the problem very clearly and what my future options are for a long term fix.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Greg the service tech was absolutely a pleasure to talk to and represented your company very well. I only want a pipe replaced I do not want to join a membership. i

5 Stars rated.
5 Stars rated.
5 Stars rated.

Quick response and job well done in a short time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

A very positive experience from the women on the phone to the technician Mark Blair. Everything was explained in detail, great work done, arrived sooner than I expected. I will use Sullivan again in the future for sure!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick came out to service the air conditioner. He replaced a part and cleaned the coils. He was very knowledgeable and explained what he had done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark arrived on time, very pleasant. gave me two options to complete the job, was finished in good time with problem solved..would definitely use this company, and mark, again

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very professional and knowledgeable.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We used Sullivan Super Service company for our AC and furnace maintenance for two years now. They send us the same technician who already knew our system. Matt again did a great job. He was very professional and knowledgeable. We will continue to use this company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

had a wonderful experience w/Ryan S. and Renee M. - very courteous and helpful - Ryan went above and beyond in fixing a dripping bathroom faucet and love the much better turnoff valves he installed. Would definitely use Sullivan again - especially if the technician is Ryan or someone equally qualified, efficient and kind.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I could not have asked for a friendlier, more courteous plumber. He answered my questions and was very persistent in finding the problem and correcting it. My recommendation goes out to anyone who needs help

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark was professional explained everything and offered a couple of options for my AC maintenance.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan Plumbing employees are very helpful from the first call to the office with quick and prompt service. They are very professional and have always done a good job. I have used Sullivan in the past and will most definitely use them again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

great experience .. thanks to ryan for going above and beyond

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Service! Very pleasant people. Thank You very much!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great Service! Thank You!

5 Stars rated.
5 Stars rated.
5 Stars rated.

These people are the best: good workmanship, excellent results, courtesy, and reliability. Five stars

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark Blair did a great job today...I sent a review via instagram on facebook. Would recommend him to others...he even helped us with an online coupon!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott quickly took care of the problem and answered any questions I had.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Sarah who arranged the appointment and Greg, the technician, were highly professional and helpful. Greg’s work was first rate. He showed me the problems with the kitchen plumbing, gave good advice, got the required parts and repaired the plumbing in a clean, efficient manner. The price was fair and in line with other good plumbing companies.

5 Stars rated.
5 Stars rated.
5 Stars rated.

These guys are the best! Responsive and proactive, they make every effort to provide an excellent client experience. The entire team is friendly and professional, and always take the time to address any questions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The service I received in this latest visit was super and I recommend Sullivan service to everyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt D, Renee M, & Glenn were all professional, courteous, and extremely helpful. I am never disappointed by the Sullivan Super Service team. I know I can trust them to give me honest answers to my questions, fair prices, and excellent workmanship.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service, always thorough, and never pushy about upselling. Nice to have a friendly voice on the phone and a familiar face at the door on an early morning visit. Thank you!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Today was air-conditioning check day with Sullivan. Matt called before arriving, arrived on time and was very professional. He reviewed the system, tested it and pronounced it in good working condition for another year. He reviewed a few other items and made suggestions. No pressure and finished in a very efficient time. It is nice to have a familiar face come to your door and work with a very reputable organization. Thank you, Super Sullivan Services.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I enjoyed having Sullivan Super Service's Matt D**** check my home air conditioning system. He was courteous and was very efficient. He did a super job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always excellent customer service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always professional, always on schedule.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan's installed a new furnance and air conditioner last spring. I also purchased their service contracts for both devices. I was very impressed with their services and professionalism.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Greg was very informative and friendly. Out of all the plumbers who have been to the house, he was the only one who was willing to give me a best case/worst case scenario so that I could better plan. He was up front and answered my questions easily.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had an air conditioning inspection. Maureen kept me informed of Robert’s arrival. Robert came and did his job in a timely fashion. Cleaned the filters and checked out the inside and outside units. Very good job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very pleased. Arrived on time, was polite, efficient, and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had Sullivan Super Service out to my home for my spring checkup. The Service Technician Mark B. Presented the company very well. He came in did his job. We spoke as he was doing what needed to be done. He answered all the questions I had for him. He represented his company vert well.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Did all checks. And was done within a good timeline.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very pleased with service

5 Stars rated.
5 Stars rated.
5 Stars rated.

Renee was very helpful and very pleasant. Brandon also was professional and easy to work with. Once the job was completed, he left the bathroom clean. Other than the price (it was Saturday), working with the Sullivan team was a good experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Starting with the first point of service rep "Maureen" and ending with "Rob" the service was top notch!!! The service rendered was exactly what I was hoping for after reading the numerous 5 star reviews while searching for a local company to handle our emergency. Thank you Maureen & Rob!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Starting with the first point of service rep "Maureen" and ending with "Rob" the service was top notch!!! The service rendered was exactly what I was hoping for after reading the numerous 5 star reviews while searching for a local company to handle our emergency. Thank you Maureen & Rob!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always 100% satisfied with Sullivan! They are the best!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fantastic service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The job I want done has not even started yet, but your team made me feel so good about what will be happening I fell completely safe. I am along time customer and know if anything is not what I want you will make it right and work until I am happy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

They are always prompt, keep appointments as promised, and very professional. Brandon has come a few times to inspect and/or repair my HVAC and he always gives me a nice summary breakdown of what would be needed. Reasonable prices as well. Thank you guys!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good and fast service. Polite and informative technician. Customer service polite and knew what kind of service needed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

scot was great,but still waiting on info for the job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I train customer service personnel and your people are some of the best I have worked with. Sarah, Greg and Brad, went over and above to make sure I was happy every step of the way.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always - Sullivan service is the best - thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good service

5 Stars rated.
5 Stars rated.
5 Stars rated.

This company has serviced my furnace and air conditioner for 10 years. They are consistently reliable and helpful. The representatives are knowledgeable and professional in their behavior.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Always courteous service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon did our work and was very professional and explained everything in great detail. Performed the work in a very professional manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tech. was great. He explained ev erything to me. He told me that he could get me a new toilet and install it or I could get the toilet and he would install it. The new toilet is due to be here 3/26/2019. At That time I will call you for to install it..... T>Y>

5 Stars rated.
5 Stars rated.
5 Stars rated.

The company was not listen on yp.com.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan Services has been my plumbing and heating company for probably 35 years, and I have been very happy with their representatives for my plumbing and heating needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick and Brendan were here to fix a problem with the shower head in the second floor bathroom. They were friendly, courteous and did the work quickly and very satisfactorily. They cleaned up well, and took me through what they had done . They are remarkable young men, and Sullivan Super Service is lucky to have them on board.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen at reception is always so nice and makes sure any scheduled works for us. Technician Mark Blair was thorough and made sure everything was in order and explained everything in layman's terms. AWESOME TEAM

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen worked with me to get a tech out at OUR convenience. Mark was on time and made sure he took the time to correctly diagnose the problem. He gave me a "quick fix" and provided me two very reasonable quotes for longer term solutions. I would recommend yinz to ANYONE!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott and Matt were very helpful so I could understand what our problem was. Very professional and informative. Now that our main sewer line has been replaced, I would like to give a shout out to Scott, Matt, Tom, Donte,Chris and Brandon for a job well done. They worked diligently on the 10 degree days to get our job done. It is obvious that your company instills a strong work ethic in each of your employees. Thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan folks are always so helpful, friendly, and efficient. It is amazing to me that we've found a company that is great at actually helping us with heating and cooling issues in our big old complicated house! Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very good experience. Tech was knowledgeable and helpful.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Initial visit - excellent, speedy service and assistance.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone was nice from the phone calls to the service tech, Ryan. I will definitely use them again. Ryan was very professional and helpful and answered all my concerns.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan responded quickly to our problem. The service technician was professional. He explained everything clearly and gave appropriate options. He then made the installation within the time promised then walked me through the the work he had done making sure my questions were answered. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service. I always received prompt and professional services. The staff is very courteous and they go out of their way to make sure you are satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We always appreciate dealing with Rob. He is professional and explains everything going on to us. So glad we found Sullivan and met Rob.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Mark showed up on time, and stayed to diagnose the issue--the answers were not super obvious and corrected. Polite, good experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Extremely timely and helpful, clearly explained options and price of repairs, thorough work made sure no other leaks were present. Brandon was freindly, highly competent and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Exemplary service from start to finish.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Most definitely a super team. What an amazing group of people. Sarah the dispatcher took care of my request quickly and sent me a wonderful crew of people to help. Scott D who called and explained to me what the problem was and what needed to be done, Thomas S who headed the crew that installed a new main sewer drain in 2 days and found the huge cracks in the heat exchanger in my furnace, Ryan who explained heat exchangers and carbon dioxide to me and then installed the new 2 stage furnace. Also want to mention Glenn who helped me choose my new furnace and gave me space heaters to keep us warm the night we didn't have a furnace. There were also several others who assisted in the project carrying huge buckets of concrete out of the house in the rain and the snow. Everyone involved treated my home as though it were their own. My sincere thanks to all of you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Glenn offered excellent service. Explained everything in down to earth terms. He's a valuable member of your team.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt DePra was helpful, on time and explained everything fully. Quick, efficient and friendly service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt from Sullivan super service excellent job with replacing faucet in bathroom gave me three options for the repair and was neat and efficient would highly recommended him

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan Service can always be counted on whether it’s a scheduled service or an unexpected event. It wasn’t necessarily an emergency but it could have turned into one if they hadn’t arrived when they did. They diagnosed the problem quickly and began working to resolve the issue. They were able to stop the leak and scheduled a return the next business day to resolve the issue completely. They were thorough and relatively fast. Thank you for a great job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Service technicians Nick and Scott arrived exactly within the timeframe I was given. After giving them a rundown of the issue they went quickly to work to diagnose and fix the issues we had. They were both very friendly, polite and knowledgeable and did a very thorough job. I was very pleased with the service and will use them again anytime an issue arises.

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Our furnace broke down on the coldest day of the year. I was glad to see that Brandon showed up because he was at our house before and knew that we had issues with this new furnace before. Brandon was very professional and empathetic. It was 57 degrees in our house without the heat and he saw that my little kids were at home. He said he would not leave the house until he fixes the problem. He kept his promise and within a few hours he changed parts and explained to me what he had done this time. Brandon is an experienced technician and clearly he learns something new every day. Many thanks!

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We were helped by several different people (for several different visits) and everyone was great.

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I was very happy with the services and would definitely recommend Sullivan to my family and friends.

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We have been with Sullivan Super Service for several years. The technicians have all been quite competent and efficient. We have been very satisfied with all the work done. The prices are high but Sullivan does have some strategies to limit costs -- like service subscriptions.

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Bob was professional, efficient, informative, and went above and beyond in his service.

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Sullivan is responsive, friendly, competent. They replaced our lead line and fixed our pipes. They had to come back a few times (through no fault of their own!), and helped us to problem solve some complex solutions. We're fans.

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They always come when they say they will, and try to send the person most familiar with your issues. Nick stayed until it was resolved. Great followup as well!

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I really appreciate the service provided for my furnace. I believe I was provided with honest information and highly recommend Sullivan Super Service.

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Bob A. came out in these bitterly cold temperatures and high winds, on time, with a courtesy ETA call to boot. He very quickly addressed my concern, to my complete satisfaction. He checked to see if there were any additional issues. Very satisfied with this service.

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Great ! Matt Ross was exceptional. His knowledge, work ethic and personality are great! Kudos to Matt, Chris, and Maureen!

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I had water coming out of my drains in the laundry room and garage. Matt was able to assess the situation, locate the water source, and fix the problem. He was so knowledgeable and had no problem doing whatever it took to get me back on track. He is a hard worker, does not waste time, and will clean up before he leaves. Oh, did I mention that he is sooo pleasant and punctual . Kudos to Matt Ross.

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Sullivan Service is the best plumbing company that I've ever had the privilege of installing and fixing my plumbing :)

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All of the above. Ryan's came to do a water damage issue in my home. He was very efficient, pleasant and answered all of my questions. l will push my insurance company to have Sullivan make the necessary repairs. I have used them in the past, and continue to have confidence in them. Thanks Ryan.

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Our furnace broke and Matt arrived within 2 hours of our phone call. He was very efficient and fixed it quickly.

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Nick was very efficient and did his work well. Maureen, as always, was extremely helpful, a joy to speak to on the phone

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Today Ryan and Renee helped me out! They were both very helpful and polite! A Sullivan

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Nick from Sullivan Plumbing and Electric came at night after another service wasn't able to find the issue. He spent time troubleshooting and came up with alternative solutions. He really cared about getting to the route of the issue. Thanks Nick!

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Scott and Matt were very helpful so I could understand what our problem was. Very professional and informative.

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Hot water tank went out on the coldest day of the year. Every other company said they couldn't help me until days later. This company said sure someone would call later that day when they were on the way. It took a few hours but eventually someone called and arrived shortly after. All they had to do was re-light the pilot light. (I had tried to do that myself but for some reason couldn't get it to light.) Anyways, it was a little pricey of a service but I was happy to have hot water again. Mark was very nice and professional and emailed me estimates for a new water tank which we probably needed. Thankyou for being the only local company that would come to my rescue!

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5 star

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is a long-time service contract customer. My recent experiences concerned two heating issues that required prompt service calls. Both calls were appropriately dealt with by the Sullivan team and while one was a tweak the other was a warranty-covered motor replacement. Both well done. Over the years there have been other issues to which Sullivan has responded on a timely basis. In all cases the technicians that have done the work have been focused and polite but I'm sure they've been "trained" by the office staff with whom it's always nice to talk, even if the talk is about some problem to resolve.

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Fantastic customer service!

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Ryan S. was extremely personable, knowledgeable and professional. He was very detailed oriented and did a fantastic job of explaining each step. Its the best customer service I've experience after dealing with numerous companies in this industry. I personally would prefer Ryan to come back for my next service calls!

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Superb service!

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I recently had my water heater replaced by Ryan S., of Sullivan Super Service. I told him what the previous technician, Nick H., from his company had gone over with me 3 days earlier, and that we could now turn off the water to the house so that the main valve and water heater could be replaced. Ryan was extremely professional and courteous, as was the customer service representative, Maureen. I had the water turned off and Ryan got right to work, explaining things as he went along. I was very impressed with the professionalism that this company, and their employees put forth. I would highly recommend Sullivan Super Service to anyone.

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Dispatch Sarah called to let me know I was next. Scott arrived with another man I forget his name. They looked and examined the job and left me with several options. He was very thorough. Their price was higher than the others I obtained.

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Everything was excellent from the short amount of time it took for the repairman to get here until he was done with the repair. Would highly recommend these guys

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Excellent customer service. I recommend them.

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The Sullivan team is very knowledgeable and friendly.

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I HAVE USED SULLIVAN SUPER SERVICE BEFORE FOR THEIR FINE PROFESSIONAL WORK ETHIC. ONCE AGAIN I WOULD LIKE TO THANK THOSE THAT PROVIDED ME WITH THEIR DEDICATION TO ME: MAUREEN R., ROBERT J. , AND DONTE I. THEY REPLCAED MY TOILETS WTH FINESS! PAUL D. EIKENBARY

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I HAVE USED SULLIVAN SUPER SERVICE BEFORE FOR THEIR FINE PROFESSIONAL WORK ETHIC. ONCE AGAIN I WOULD LIKE TO THANK THOSE THAT PROVIDED ME WITH THEIR DEDICATION TO ME: MAUREEN R., ROBERT J. , AND DONTE I. THEY REPLCAED MY TOILETS WTH FINESS! PAUL D. EIKENBARY

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Excellent job

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Excellentt teamwork from customer service to service technician. The team players were courteous, professional and solved my dilemma in a timely matter. Thank you

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In regards to yesterday’s service, excellent teamwork, beginning with customer service and ending with the service technician. Very professional and done in a timely manner. Thank you for your excellent service.

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Quick response time; Efficient friendly service at a very reasonable price.

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Plumbing & heating. The technicians are courteous and friendly, they explain the work that is being done and they clean up when they are finishd.

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Greg was friendly and helpful. He explained what work needed to be done and always had a smile. Enjoyed working with him and would like to have him the next time I need work to be done.

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We had no heat. I called in the morning and they had Matt at my house by 12:00. Prompt service was really appreciated. Matt fixed the problem and was so helpful! I will recommend Sullivan to friends and family.

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Robert was courteous and professional. Finished the work in a timely fashion. The assistant was also very helpful and courteous. Good job! Today he fixed the faucet for the wash tub and did a super job. Thanks for the excellent reliable service!

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Robert was courteous and professional. Finished the work in a timely fashion. The assistant was also very helpful and courteous. Good job!

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Bob A was friendly, efficient, and helpful! I appreciated most his professionalism and honesty.

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Very professional. All pricing up front. Fixed the problem promptly.

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Ryan was thoughtful, efficient, courteous and thorough. He installed our new toilet quickly and left the bathroom immaculate.

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Once again, Ryan to the rescue. Two new toilets being installed, one today. Special order one in a few weeks. I personally talked with Brad Sullivan and he gave me good pricing on the set. Ryan was quick, courteous and professional during the install today.

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great service. they were quick and efficient. very satisfied.

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Sullivan’s always responds quickly when I call for service and does an outstanding job. Their people are on time, pleasant and professional.

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Greg was a fantastic technician. Very friendly, knowledgeable and efficient. Would recommend Sullivan, and specifically Greg.

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Great estimate and professional service. Showed up on time for estimate.

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Service was excellent.

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(no comment)

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Very responsive, short wait times for service. Professional and courteous employees. Have used this company multiple times and appreciate the deals they offer on Groupon.

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Excellent work. Great people. Fair price! We were in a real bind with no heat and freezing temps. Ryan and Brandon got us fixed up. We'll absolutely use them again!

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Great service. Very professional. Very knowledgeable. Very thorough tech. Will refer this co.

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Prompt, knowledgeable, friendly service. Affordable prices. Would definitely recommend to others.

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Good service and friendly / Thanks for helping.

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Very professional, knowledgable, courteous.

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Professional service, prompt and efficient. They truly are Super!

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Great experience. Came on time and very professional. Also, very reasonable rate. Will use again!

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Nick arrived on time, was courteous and did his job in a timely manner. He then explained what he did and what I could do to improve the efficiency and life of my water heater and provided an estimate for the services we spoke about. All in all a good appointment and the office personnel was friendly and helpful. Good job.

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Polite and excellent work.

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The service man was excellent, he went to work immediately and knew what he had to do. Made repairs and cleaned up as needed.

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I UNFORTUNATELY HAD TO RESCHEDULE SEVERAL TIMES OVER THE COURSE OF 2 WEEKS. MAUREEN WAS MY OUTSTANDING PHONE CONTACT. SHE ALLOWED ME TO SWITCH DATES AND TIMES. MOST IMPRESSIVELY .... SHE DID THIS WITH A FRIENDLY '' IT'S NOT A PROBLEM ! ''ATTITUDE. WHAT A REFRESHING PROFESSIONAL SHE IS. WELL DONE MAUREEN ! YOU ARE AN EXCELLENT FIRST VOICE AND REPRESENTATIVE FOR SULLIVAN. NICK WAS THE SERVICE TECH. HE CALLED AHEAD AND WAS RIGHT ON TIME. ASSESSED THE SITUATION AND TALKED WITH ME ABOUT WHAT HE WOULD DOING. HE WENT RIGHT TO WORK. NICK DID NOT MIND SOME INTERACTIVE CONVERSATION. HE EXPLAINED WHAT WAS DOING AND HOW. THE MAIN FLOOR DRAIN IN MY FAMILY HOME IS THRILLED WITH NICK'S SERVICE. FLOWING FREE. I HIGHLY RECOMMEND THE SULLIVAN TEAM TO HANDLE YOUR ANY OF YOUR NEEDED SERVICES. THANKS GUYS !

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Brandon was awesome, quickly solved our plumbing problem, (fair price (as far as plumbers go lol)

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Best service ever !!!

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(no comment)

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none

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Mark was great! He diagnosed the problem quickly, discussed it with me, and fixed it quickly. I was totally satisfied with his service.

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We needed someone to come on short notice and they were very helpful! Nice to talk to, upfront about cost and process, and very accommodating to our schedule. I’ll definitely call them again.

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My daughter's boiler shut down during the holiday weekend. We called late Saturday evening, and Sullivan's had Mark Blair dispatched on Sunday morning. Fortunately, it was the pilot light which he quickly reset and heat was restored. Mark was very helpful, and carefully walked us through all the steps to relight the pilot in case it happened again. His prompt assistance & professionalism was greatly appreciated.

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Great work quality and assurance. Makes sure to keep you informed whole way through.

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Their employees were respectful and professional.

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Matt offered professional, friendly service while offering a range of options for solving our HVAC problem. I recommend Sullivan Super Services

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Matt offered professional, friendly service while offering a range of options for solving our HVAC problem. I recommend Sullivan Super Services

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Matt offered professional, friendly service while offering a range of options for solving our HVAC problem. I recommend Sullivan Super Services

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Fantastic experience from start to finish. Glen Reis did a superb job in explaining different system options and what would work best in our 95 year old home. The installation team (Chris, Matt, Ryan) worked all day and well into the evening to get our new furnace and central air up and running same day, it was a miserable cold wet day but they never let up. And Sarah has been great to work with to get everything scheduled and to be sure all our questions were answered. Thank you for a job well done!

5 Stars rated.
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The 2 staff members I came in contact with both knowledgeable and professional people. The service they provided for my furnace and drainage problem were resolved in a moderate amount of time. They cleaned up to my satisfaction after the jobs were completed. Greg performed the drainage and Joe completed the furnace inspection.

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My experience was great from start to finish. Mark took the time to explain the problem, fixed it, and gave me pointers on keeping it from happening again.

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Very professional and efficient

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Great company. We love our new high efficiency furnace. Nice warm home.

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Everything went well,Ryan answered all my questions,see you next year !!

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Glenn was very professional and knowledgeable. Thanks for the great service.

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Rob, was very prompt to answer the call when it was made. He identified who was and why he was visiting me. His inspection on my furnace was very detailed and thorough. He supplied answers to my questions when asked. Rob is a very exceptional employee of the Sullivan staff.

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Brandon was courteous, professional, efficient and provided very helpful advice.

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Brandon was polite, very professional, and helpful. He really went the extra mile to fix my situation in short order. I highly recommend him!

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Excellent service. Ryan was great. Did a wonderful job. Maureen is always pleasant whenever we speak on the phone. All of the girls are very nice on the phone. They make me feel like they really care. Thanks so much.

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Robert J was prompt and friendly. He performed my heating checkup and left my place exactly as he found it. Consistent great work from this company and Robert!

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Brandon was polite, professional, and got the job done efficiently. He was very helpful and went the extra mile to more than fix the problem. I highly recommend him.

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Rob, was very prompt to answer the call when it was made. He identified who was and why he was visiting me. His inspection on my furnace was very detailed and thorough. He supplied answers to my questions when asked. Rob is a very exceptional employee of the Sullivan staff.

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Nick keep me informed as the project progressed. It took longer than anticipated, but he made sure that was good with me. He was thorough in his work.

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Brandon has been out several times to work on our finicky furnace. He has always been a pleasure and works tirelessly to figure out the issue...even when the furnace is being completely uncooperative. All Sullivan's employees wear booties and make every effort to leave the area clean when they're done. The office staff is very understanding and patient in frustrating situations!

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Matt was great but the pricing was too high. I had recently purchased a thermocoupler at Evey hardware for $10.00; I must of installed it wrong but Matt installed a new one......For $257.00!. I had a $50.00 coupon that had come in the mail but forgot to give it to Matt. That would of helped reduce the price. Not Matt's fault, I just didn't give it to him.

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Ryan S was very pleasant and good at his job. This company is the best around. I would not go anywhere else. The prices a good.

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would recommend scott,matt,donta(sic) all were very professional!

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Straight forward honest people. Knowledgeable techs.

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Always giving excellent service

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professional and timely service done right

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Matt is a clear communicator who arrived promptly, provided great services, and explained options well. Thank you!

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Nick H. was very helpful and informative. I look forward to using Sullivan in the future for my home HVAC services.

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The best of the best. We appreciated that the Rob came out at 6 pm after a long day of work. Me and my husband were in desperate need of a humidifier because of our breathing. Rob stayed till past 9pm on a Friday after working all day to help us out. Thank you!

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Showed up when promised. Got a call from their office letting me know the technician was in my area and would be there soon. Thorough check of my heating system and water tank, and advice on what might need attention later on.

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The best of the best. We appreciated that the Rob came out at 6 pm after a long day of work. Me and my husband were in desperate need of a humidifier because of our breathing. Rob stayed till past 9pm on a Friday after working all day to help us out. Thank you!

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Great services!

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Nick was very helpful and did a fast/thorough job clearing out my drain. I called and got same day service, which I appreciated.

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Matt D. and Donte were very pleasant, informative and kind. Matt worked very well while showing Dante. Matt answered my many questions and was very professional. I would call for him again as I will in the spring for air-conditioner check up.

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Matt and Renee were both courteous and helpful. It was a good experience overall.

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Very helpful and professional.

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Quickly replaced my water heater on the same day I called, and did a great job too. Thanks!

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Nick was very professional and honest. He carefully explained everything to me and wrote detailed notes. I feel very comfortable using Sullivan Super Service and will certainly use them again in the future.

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I have utilized Sullivan over the past couple of years and they have always been polite, professional and very good at explaining and diagnosing a problem.

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Bob was great! Courteous, explained everything and quickly fixed my issue.

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The service that Ryan provided was very professional and very thorough. Renee at the office made sure that we were notified when to expect Ryan.

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Appreciated the quality of service, the professionalism, and the answers to my question.

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Ever one did a excellent job the price was ok and Laura did a good filling in the holes in the lard. Great job Laura

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I have been using them for years for diffrent projects. Every time they have done a great job. This time I needed work done on my furance. And Matt. D. found the problem right away and fixed it. Very nice young man.

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I am very satisfied with the work performed by Greg to address my problem. He was very professional and personal during the whole course of completing the work on my drainage pipe in my bathroom area. It's not often that you find people of such caliber like Greg. He is truly a wonderful asset to the Sullivan Service company.

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Greg was fantastic. He answered a wide variety of questions and was beyond patient. He was professional, friendly and honest

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Wow it was such a pleasure to have Greg working on my plumbing problem. He was very punctual in getting here and explained to my satisfaction just what the job entailed. He was very professional in his presentation about Sullivan Services. The work that he completed for me was done very professionally without hesitation. His knowledge for the job was very thorough and the cleanup was on point. I would consider Greg to be an exceptional person and employee for Sullivan Services. I would definitely recommend Sullivan Services to family and other friends should the need arise.

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Sullivan Super Service was flawlessly responsive and prompt in scheduling service for us on two occasions when we had problems recently: 1) a malfunctioning thermostat: 2) a clogged kitchen drain. Renee and Maurine are always friendly, service-oriented and efficient when responding to our requests for service. Ryan S was the service technician for both calls. He was polite, cheerful, competent and efficient in diagnosing and resolving both issues. In addition to his excellent technical skills, Ryan proved to be a very personable and affable young man, able to converse intelligently on many topics. While he was fixing our thermostat and drain problems, Marsha and I found ourselves enjoying his company - Ryan is a bright, articulate and insightful person with interesting perspectives. A service visit from Ryan delivers more than just technical excellence - he gets an A for interpersonal relations. Sullivan is fortunate to have such a capable and customer-friendly employee who reflects very well on the company. We would be pleased to have Ryan on any future service call. William Gaines Marsha Kulick

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Matt arrived on time and performed the annual furnace check efficiently and without issue. Very personable and friendly. Maureen scheduled the appointment and did it based on my schedule and also notified me when Matt was on his way to my home. A dependable service organization.

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Matt was great!

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Matt from Sullivan Super service came over last week for furnace servicing. He was very professional and competent. He replaced an aging part of the furnace and explained all the details. He was also super courteous and pleasant! Saleem

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Matt, Donte and Thomas work was great. They kept me updated throughout the project and cleaned the area when completed.

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Greg was very helpful in resolving a leak under my kitchen sink and installing a new faucet. Excellent and efficient work.

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Matt DePra was excellent.

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EXCELLENT SERVICE ALWAYS VERY HELPFUL AND SUPER GUYS

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Your phone answered, Maureen, I believe, is very helpful and pleasant. She always accommodates my travel schedule, too. Mark, the technician, also was pleasant, polite, helpful and prompt. Thank you, both of you, very much.

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Nick works hard at making your company look good!!

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I use Sullivan for my own home and our rental property. They are always easy to talk to someone on the phone when you call and someone is out the next day. With our rental property they will go check out the problem and call me with an update. They'll text me photos of the issue and fix everything without me even having to take a trip. I highly recommend them for any heating / plumbing issues.

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Quick, courteous service.

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Always completely satisfied with the Sullivan Team. Very professional in every respect and competent. They do all my work. Bob Anderson was here yesterday for repair work and inspection. Could not ask for better service.

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(no comment)

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He arrived on time, called ahead and was very professional about his work.

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Mark Blair should get a promotion and a raise! He performed a thorough furnace check-up, troubleshot a separate problem, and was reassuring and clear in his explanation. Very courteous and engaging, too.

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Nick took the time to explain what he was going to do and why. I appreciated that. The best part is that I got the answers to my many questions. Thanks for sending him! -- Janice Skraly

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Greg performed the work quickly and efficiently and made sure that everything was functioning properly afterwards.

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Scott explained everything clearly and was able to schedule the work to fit my schedule.

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Bob was extremely professional and courteous. He clearly explained the issues and offered appropriate solutions. He arrived promptly on day two and worked consistently until the job was completed. I especially appreciated his soft-spoken manner.

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Really excellent customer service in terms of explaining everything they were doing and why. Did the job very capably and took extra steps afterwards to make sure it was working and ready to go.

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Scott and Thomas were friendly and professional. Explained everything to me in simple terms: what the problem was, what they were going to do to fix it and how much it was going to be. Would definitely recommend!

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Outstanding service, outstanding technician. Highly recommended

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(no comment)

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I'm glad my husband and I selected Sullivan Super Service to install a new furnace & air conditioner this past spring. Their service and workmanship is excellent. We just had our first checkup and both Robert and Maureen were very out going. Robert checked my furnace thoroughly and answered all my questions.

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5 Stars rated.
5 Stars rated.

MARK BLAIR DID A GREAT JOB...We really liked and him and would like to see him for future service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Pleasant and knowledgeable, professional , on time, would recommend Nick,

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am very satisfied with the services I have received from Sullivan's. This past spring they installed a new furnace and air conditioner. They took the time to go over all my options and listened to my concerns. They are very courteous and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I'm glad my husband and I selected Sullivan Super Service to install a new furnace & air conditioner this past spring. Their service and workmanship is excellent. We just had our first checkup and both Robert and Maureen were very out going. Robert checked my furnace thoroughly and answered all my questions.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sarah was able to schedule an appointment same day. Tech Ryan was prompt and able to fix my furnace within an hour. I would use their services whenever the need arises.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Once again Sullivan Super Service comes through. Great people, great work!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very impressed with Sullivan Super Service! When I called to schedule, I spoke work Maureen who was very professional and friendly. I mentioned being on maternity leave when she asked about daytime availability. Three days later I got a congratulatory card in the mail! Mark was the technician for my service appointment. He was courteous and professional. Did a wonderful job and made sure there was no mess.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast and efficient and knowledgeable

5 Stars rated.
5 Stars rated.
5 Stars rated.

Maureen was very courteous on the phone, and Brandon was fast, neat and very knowledgeable about my system..

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have been a customer for over 20 years and the service has been consistently reliable and professional throughout that time.

5 Stars rated.
5 Stars rated.
5 Stars rated.

As always the service was great and very professional! Thank you!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The device on the furnace well well thanks to the technician

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone we interacted with at Sullivan was incredibly professional. Nick H. did an excellent job of going over all the things he found during his heating check as well as our options for repairs, but he didn't make us feel pressured to make any immediate decisions. We are very happy with the service provided.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was excellent - fixed a proble no one else could solve and was super nice too!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was excellent. He solved a problem that baffled three other plumbers. He went about it logically and intelligently and we were extremely pleased. I have alread recomended him, and Sullivan, to friends, Great, friendly and efficient service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Robert was great,very professional. answered all my questions

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service,Nick was on time and very professional. I wish all the other services that I use would have techs like Nick,life would be so much better. Thanks Nick

5 Stars rated.
5 Stars rated.
5 Stars rated.

Personnel were all knowledgeable and professional. The installation of our new furnace was a no-fuss process. Kudos to all involved!

5 Stars rated.
5 Stars rated.
5 Stars rated.

The Sullivan crew that installed our new furnace did an excellent job. Before installation, Glenn arrived to explain the pros and cons of an energy-efficient furnace vs. a "normal" one. He answered all our questions to our satisfaction. The installation crew arrived early and worked non-stop (except for a lunch break) from 9:00am to 8:00 pm. They cleaned up after themselves and took away all the debris. They were very thorough and professional and explained the ins and outs of the new furnace and thermostat. We are extremely satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan has been with us since purchasing our home. We love the service! They hire the best, great work! Nick just did our furnace check up and gave us all options to keep it running clean and efficient! Nick was very knowledgeable and super nice

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was very professional and informative.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Everyone, to a person, was very good to work with, polite and thorough in explaining what the problem was with a clogged sewage line and what they proposed to remedy the situation. And they were extremely knowledgeable. They did what they said, in the time in which they said they would and, when they came to an unexpected snag, thought on their feet and solved the problem, still in the timeframe promised. Would used them again without a moment's hesitation. Highly recomended.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan super Service is a wonderful company to deal. They hire the best employees. I highly recommend them.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had the pleasure of meeting Ryan who came out to check my heating and Air Conditioner. He was on time, friendly and just a super guy. He went to work and told me what he found. We talked for a few minutes and he told me he would send me an estimate by e-mail to check out. He asked me if I was interested in speaking with someone about a new heating and air conditioner. I said yes and he made a phone call and said someone would be out the next day. He was a great guy. I would recommend Sullivan Super Service to anyone. Mr. Sullivan I think Ryan is an asset to your company for sure!!!! I give you an A+++ rating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt is always courteous, professional and knowledgeable when he works on our HVAC.

5 Stars rated.
5 Stars rated.
5 Stars rated.

(no comment)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan's came the next day and gave me options on the job I needed done. Brandon, my tech, was very efficent and explained everything to me that we would be doing and showed me what he did when he was done. He was pleasant and did the job in a timing manner. The Sullivan company should be proud to have him as a "team member" !!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brandon was exceptional in every respect, would give 10 stars if I could. Spent tons of time answering all of my questions and went out of his way to make sure a difficult job was completed to 100% satisfaction.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick arrived on time. He suggested the proper way to fix a long standing problem. He will be back in the morning to provide a permanent fix. Nick and Laura arrived the following day to repipe my drain. They were very professional. They cleaned up. The drain works. I am very satisfied.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Amazing services. Maureen was so helpful and so nice to deal with on the phone. Ryan was very diligent , knowledgeable and very respectful of my property. I would definitely recommend Sullivan Super Service , their name tells it all

5 Stars rated.
5 Stars rated.
5 Stars rated.

Both Mark & Maureen were very helpful. My plumbing issues was quickly resolved as well as offering recommendations for going forward. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Quick,courteous and professional

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sullivan Super Service has quickly earned my trust and business because of the honesty, competence, and customer oriented practices of its management and employees.. This has been reinforced by every service visit thus far.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick arrived on time. He suggested the proper way to fix a long standing problem. He will be back in the morning to provide a permanent fix.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick H. from Sullivan Super Service came by my property to give me a quote on a job. He was very friendly and came promptly after a service rep said he was on the way. He explained my options for the job honestly and clearly. There's a good chance I'll go with them for the job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very happy with the service! Highly recommend Sullivan.

5 Stars rated.
5 Stars rated.
5 Stars rated.

One of my primary concerns aside from all the positives I've already given about my experience so far, is COSTS! I am on a limited budget and cost is a driving factor when I make my final decision. Although your bid is reasonable I still have two other bids that will factor into my final selection. I will decide in aprox 1 week from today and will give you the opportunity to respond because of the favorable experience thus far!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Well coordinated by the office staff, service man arrived on a timely basis. Work was performed efficiently without anxiety or frustration. Pleasant personality, and for the plumbing industry, was cleanly dressed.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Glenn Reis did a great job checking the final installation of my new heating and cooling system. He reviewed operational details and even brought me a box of chocolates!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Very Professional & Got The Job Done Right.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Scott arrived on time for our appointment. He actively checked all aspects of the work items that I presented to him. He took time to video areas to be in the scope of work. He then presented a bid right after. He offered practical, courteous and thorough discussion of each work item to be performed and a time frame to begin.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Had a pipe crack and began leaking. Sullivan sent Brandon. He was very quick and efficient. No playing around with this guy.and he was a very friendly professional guy. Very cool dude. He knows his stuff and was very informative. Thank you Brandon and Sullivan.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was great! He was on time and efficient

5 Stars rated.
5 Stars rated.
5 Stars rated.

Matt was friendly & informative, let me know what was going on every step of the way.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service as always from Sullivan. My service tech, Ryan, was prompt, answered all of my questions, and was very thorough with his service. Sullivan Super Service is most highly regarded for my plumbing and heating needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I did my research. I learned about air-conditioners and then I chose the best brand for the money. My choice was Goodman, made by the same people who make Amanda and this is, I think, the only AC made COMPLETELY in America. Here is a review from a site I checked. “The new unit worked well for about a year then started having problems. Just yesterday it went out completely and I slept in a house that was 86°. When I talked with my AC guy and ask him about this his answer was "unfortunately everything is made in China today. ". So basically what they’re telling me is we sold you junk from China !!” And I am doing laundry including a Croft and Barrow shirt. After partially dry it, all of the seams are super puckered. I also learned that it was extremely important that a new air conditioner must have good installation. With further research into HVAC installation and service companies, I decided upon Sullivan Super Service. Their prices were more expensive, but I know that it was money well spent. When Glenn Reis, a comfort adviser, came the first time, he was extremely knowledgeable and SSS, as I’ll call them, did turn out to be the best possible choice. He had all of the answers to my many questions. Even lined me up with a great installer, Chris Cummings. I was also very impressed by how many questions they ask you before installation to make sure every single thing goes smoothly. Glenn came back afterwards and ran through a checklist to make sure everything was done and done right! There was even a unique little customer apprec