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Meet Our Heroes

John L. Sullivan

JOHN L. SULLIVAN

  • Owner

My family prides itself in creating an organization in which responsibility and rewards are shared across the company. We started small and we understand the hard work it takes to do every job at the company. We strive to do the little things well and do so consistently. My favorite part of growing my Dad's business is being the hero for our communities. I love to spend time with my large family, including four grown children, four grandkids and two great-grandkids. In my free time, I enjoy golfing, learning about history, biking, yoga, chess, meditation, playing piano and eating healthy food (sometimes). Thanks for getting to know us and we look forward to serving you!

Jenell Sullivan

Jenell Sullivan

  • Owner

Jenell loves her Pittsburgh Pirates, steak dinners and her spoiled rotten son! She enjoys the changing of seasons in Pittsburgh and helping her family business accommodate Pittsburghers as their needs change with the seasons. She’s a bright light at the business – who once even dressed as a lamp for Halloween!

Brad Sullivan

Brad Sullivan

  • Service Manager

Brad is a third generation Sullivan plumber who grew up working his dad and grandpa learning the trade and the Sullivan way of providing super service. I've been working for my family's company my entire life and have worked every job within the company. He is a certified plumbing, heating and cooling technician. In his spare time he loves watching Pittsburgh sports and spending time with his son.

Thomas Sullivan

Thomas Sullivan

  • Install Manager

Tom loves doing physical work and being part of his Great-Grandfather's legacy. As a night owl who comes from a loud, fun and large family, Thomas understands the value of hard work. When not working you can find him hanging out in the city with friends and cheering on the Steelers, Pirates and Penguins!

Chris Cummings

Chris Cummings

  • Service Installer

Chris' favorite part of working in this industry is getting to meet new people every day. He enjoys spending time with his wife, daughter, son and their two cats, Luke Pury and Kitten Tarintino. In his free time, he loves going fishing and camping.

Greg Ruffini

Greg Ruffini

  • Service Technician

Greg is from the Lower Burrell area, but have also lived in Massachusetts, Connecticut, Florida and Louisiana. He is a veteran of the construction area for more than 30 years. Greg loves hunting, golfing, traveling and spending time with his family.

Patrick Weber

Patrick Weber

  • Service Technician

Originally from Southern California, Patrick relocated to Pennsylvania with his wife and three energetic boys. Outdoor activities such as hiking, camping and bike riding are among his many interests. He loves solving problems for people that provide real value and believes his work has helped him build grit and determination.

Ryan Sapos

Ryan Sapos

  • Service Technician

When Ryan was young he wanted to be a brain surgeon, but his work in the HVAC industry has taught him that sometimes the simplest answer is the correct one. He loves learning valuable skills and helping customers. In his free time, Ryan enjoys playing guitar, golfing, playing with his children and spending time with his wife.

Matt DePra

Matt DePra

  • Service Technician

Matt, a husband and father, describes himself as a hard-working jack hammer, but what you might not expect from him is that he's also recorded music professionally!

Chuck Stultz

Chuck Stultz

  • Service Technician

Chuck was born in Pittsburgh and loves the food and culture. He is most proud of being a father and loves to spend time with his fiance and children. He also loves to ride his motorcycle and go hiking and camping. Chuck wanted to be an astronaut when he was young, but his career in HVAC has taught him patience and empathy. His greatest inspiration is his grandfather.

Bob Anderson

Bob Anderson

  • Field Supervisor

A registered Master Plumber, who was the first in Allegheny County to pass National Testing for heating, air conditioning and heat pump certification – Bob could work anywhere, but loves working at Sullivan because of the owners’ integrity and their ability to make the workplace an enjoyable place to be! 22 years on the job and he’s studied with some of the region’s most talented in the industry.

Maureen Ryan

Maureen Ryan

  • Customer Service Representative

Maureen’s our morning person, who cheerfully answers your calls and listens to your problems. She loves working with our wonderful team and believes her work has taught her professionalism, patience and kindness. Maureen enjoys spending time with her daughter and reading.

Sarah Breen

Sarah Breen

  • Customer Service Representative

Sarah is engaged with fur babies and looking forward to her wedding and starting a family. An avid Disney lover, Sarah loves to sing, cook, bowl and watch movies. She loves the pride Pittsburghers show about their city!

Shawn Smith

Shawn Smith

  • Camera Technician

Shawn's favorite part is of the job is working with such good people which probably comes from growing up in a family with six brothers! While he's usually digging and working in the ground installing sewers, he loves to look up to the sky and hopes to one day go see the Northern Lights.

Glenn Reis

Glenn Reis

  • Comfort Consultant

Glenn is your go-to guy for all your new furnace and air conditioning units. He understands how to make your home comfortable and safe. There is never a dull moment in Glenn's house. He and his wife, Lori, are incredibly proud of their two daughters, four sons and six grandkids. In his off time, Glenn loves to go to dinner with his wife, play golf, play bocce and watch the Pittsburgh Pirates!

Marc Ferretti

Marc Ferretti

  • Comfort Advisor

Marc grew up in Greensburg, but he loves working in Pittsburgh and getting to explore the unique neighborhoods that he thinks all have their own "personality." Marc loves the Pittsburgh Steelers and dreams of one day taking a trip to Europe!

Matt Ross

Matt Ross

  • Installer

As a Dig Crew Leader, Matt is most happy when jobs goes as planned! He likes to make the process as smooth as possible for our customers. Matt loves to spend time with his large family. You can also find Matt lifting weights, hanging out with friends and his cat, Nugget, and pup, Hank.

Ryan Storer

Ryan Storer

  • Service Technician

Ryan is from the Greensburg area and has been working in the plumbing & HVAC industry for two years. He enjoys working with his hands, taking pride in his work & helping his customers to the best of my ability. He loves spending time with my family, playing golf, watching sports and going to the gym.

Mark Blair

Mark Blair

  • Service Technician

Mark’s favorite part of working as an apprentice is diagnosing the problem for the customer so he can quickly come up with a resolution. Originally born in Slippery Rock, has has always enjoyed the morning and doing Brazilian Jui Jitsu, as well as being outdoors. Mark loves spending time with my girlfriend and her daughter.

Kevin Arenth

Kevin Arenth

  • Service Technician

Kevin is always ready for the day, starting with his favorite meal, eggs for breakfast! He loves to make our customers laugh so he can make sure they have a happy experience.

John Bridge

John Bridge

  • Service Technician

The favorite part of the job for John is learning new ways to help his customers. He grew up in a large family, so he understands the importance of a great working bathroom!

Kristofer Cerniga

Kristofer Cerniga

  • Service Technician

Kristofer's loves spending time with his children, his girlfriend and his family, who are also his greatest inspirations. He enjoys helping our customers by using his problem solving skills to make sure their home is comfortable and safe.

Sarah Wood

Sarah Wood

  • Service Manager

Sarah loves solving problems for our customers and her position has helped her learn time management. She loves to spend time with her fiance, friends and family. In her free time, she enjoys watching movies and TV and making crafts.

Scott Dingle

Scott Dingle

  • Camera Technician

Scott relocated to Pittsburgh from sunny San Diego, CA, but he loves living in Pittsburgh with his wife, daughter, three dogs, two guinea pigs and one cat. An animal lover and avid car enthusiast, Scott brings lots of enthusiasm and passion to his work. He loves helping customers create solutions to their problems.

Lloyd Koester

Lloyd Koester

  • Installer

Originally from Erie, Lloyd is a big fan of the Buffalo Bills, but he loves living in Pittsburgh and enjoying all the restaurants. His favorite part of the job is the "digs" on sewer installations and repairs. Lloyd describes his family as loud and fun!

Jacob Franco

Jacob Franco

  • Installer

Jacob's greatest inspiration is his father and he is most proud of his service in the Marine Corps. He loves spending time with his family and two dogs. He enjoys working with his hands, using critical thinking to resolve customer issues and working directly with customers. When's he's not working, he loves to relax by watching movies and staying active by lifting weights and working out.

Jack Chappell

Jack Chappell

  • Technician

When not at work, you'll find Jack working on his truck, playing with his pet cat or enjoying the view of our city skyline. His favorite part of the job is working with customers one on one to solve their problems!

Dean Marraccini Jr.

Dean Marraccini Jr.

  • Warehouse/Fleet Manager

Dean's greatest inspiration is his wife because she’s a hard worker who always has time for someone in need. In his free time, he loves spending time with his wife, his friends, playing golf, bowling or playing XBox. He really enjoys getting to know the hard workers he works alongside, who no matter the size or complexity of the situation, find a way to do the job.

Trevor Russell

Trevor Russell

  • Warehouse Assistant

Born in Shadyside, Trevor prefers life in the city, but his favorite sports team hails from NY - the Giants! Trevor enjoys making sure the right part gets to your home!

Kat Bercel

Kat Bercel

  • Call Center Manager

Kat loves working in the industry because the people are authentic and down to earth. Kat and her son have a chihuahua, named Diablo, and a pit-mix, named Lady. Kat thought she would grow up to be an FBI Agent for the X-Files, a storm chaser or a stage designer, but in the industry where she landed, she's learned that everything is fixable, no matter what the mistake.

Zachary Picketts

Zachary Picketts

  • Installer

Zach says his favorite part of working for our company is his coworkers and that work has taught him more life lessons than he can count. Zach is proud of his time spent in the navy and his daughter, Bryleigh. In his free time, Zach enjoys golfing.

Mark Rajakovich

Mark Rajakovich

  • Installer

Mark comes from a large family and enjoys being around friends, family two cats and his dog. He loves cheering on the Pittsburgh Penguins, singing Sweet Caroline and dreams of one day visiting Croatia!

Ben Farkas

Ben Farkas

  • Installer

Ben has three cats and three siblings, so he's used to a busy life and working as a team. He's enjoying learning with our team and is working hard. A self proclaimed "night owl," Ben's favorite nights are those spent on a beach.

Andrea Stasenko

Andrea Stasenko

  • Warehouse Associate

Andrea makes sure that the right part makes it to your home. She's used to taking care of those around her, as she loves to take care of her garden, her cat and her two dogs. She loves the country and enjoys being outdoors.

Logan Benz

Logan Benz

  • Installer

Logan's favorite part of working in the industry is getting to see the variety and craftsmanship of Pittsburgh homes. Logan's greatest inspiration is his father and he loves spending time with his large family. You can also find Logan skateboarding, playing video games, volunteering at the animal shelter and playing with his pup.

Ross Shapiro

Ross Shapiro

  • Installer

Ross loves fast cars and helps a run a group called Burgh Built, which celebrates and joins together those interested building custom cars. He also enjoys making videos with tips for us to share online!

Depend On Sully!

Call Sullivan Service

Depend On Sully!

Call Sullivan Service

Nobody else does it quite like Sullivan Super Service - and that's what underpins our 100% Super Service Guarantee.

You will be delighted with the standard of service you receive - it's as simple as that!

Let Our Family Take Care Of Yours

Read From Our Customers

  • Professional and timely. We will definitely ask them back for future repairs.
    5 Stars rated.

  • Mark came out for the fall service on my boiler. He found a small problem, handled it and I have heat!!
    5 Stars rated.

  • Prompt, professional and knowledgeable. Very helpful and answered all of my questions.
    5 Stars rated.

  • Sullivan Super Service was awesome! The technician Ryan, was great ! Nice guy and really knowledgeable and helpful. I will definitely use them again
    5 Stars rated.

  • Honest, hardworking and professional group of people! Have been working with them for years and years. Great and reliable company!
    5 Stars rated.

  • They always call ahead & are nice & explain clearly what they did & or needs done . Clean . Wore masks shoe covers
    5 Stars rated.

  • As always Sullivan did a good job helping me to get my furnace ready for winter. I can always count on them.
    5 Stars rated.

  • Always great service! Ryan always is patient and takes time to answer my questions in a manner for average customer to understand.
    5 Stars rated.

  • Excellent service! Definitely recommend, the guy is very nice and professional. Thanks
    5 Stars rated.

  • Glen is a great salesman who knows his stuff. He was very informative and I got a great deal too. Thanks Glenn
    5 Stars rated.

Read All Reviews

Call Sullivan Service: 412 203 5736